机器人流程自动化（英文版）.pdf
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Executive Summary
Executives are leading their companies
on digital transformations to increase
competitive advantage—and they’re
using an increasingly broad range of
technologies to do so. Cloud-rst,
mobile-rst platforms are popular
choices. So are modern software
engineering approaches and new tools
for knowledge discovery, sharing,
and collaboration.
Another is robotic process automation
(RPA).
This Point of View from Blue Prism and
Avanade, leaders in RPA technology
and its implementation, explains why
businesses worldwide are adopting
RPA, how fast they’re doing so and
what challenges they see to those
implementations. It describes the
technical and non-technical
considerations in implementing RPA,
explains the choices that businesses
face, and discusses what to look for in
RPA technology and an RPA systems
integrator.
Robotic Process Automation
Use it to turbocharge your digital transformation
Source: “IT Modernization : Critical to digital transformation ”, Research conducted by Vanson Bourne on behalf of Avanade, March 2017
For many, a key
part of their digital
transformations
In
new research from Avanade, 92% of IT
decision makers surveyed around the
globe acknowledged the importance of
process automation to their digital
transformations. Why? For companies
that see the digital journey as a roadmap
away from high costs and risks—as well
as toward more productivity, scalability
and innovation—robotic process
automation is an integral part of the trip.
Most executives in our research cite
productivity (73%) and cost reduction
(65%) as the business drivers for RPA.
Half cite customer service and
satisfaction. Other key drivers are
competitive differentiation, lower risk
and the ability to refocus internal staff.
Automation, of course, is not new.
Business process or workow automation
has been growing for the last decade or
more. It now thrives on the desktop as a
way to boost the speed and accuracy of
workers as they participate in relatively
stable, straightforward processes.
RPA is something more. It’s the use of
software to mimic the actions a worker
would perform on a PC—but at scale.
The business processes it automates are
highly repetitive, rules-based, and use
template-based data. They may also be
high-volume or complex. With RPA,
businesses can create digital workforces
that execute repetitive process steps
faster, more accurately and more
cost-effectively than can traditional
workers.
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