目录
1 引言..................................................................................................................................................4
1.1 编写目的.................................................................................................................................4
1.2 背景.........................................................................................................................................4
1.3 定义.........................................................................................................................................4
1.4 参考资料.................................................................................................................................5
[1] 戴永良.《客户资源管理》，中国邮电出版社，2001..............................................................5
2 任务概述..........................................................................................................................................5
2.1 目标.........................................................................................................................................5
2.2 用户的特点.............................................................................................................................5
2.3 假定和约束.............................................................................................................................5
3 需求规定..........................................................................................................................................6
3.1 对功能的规定.........................................................................................................................6
3.2 对性能的规定.........................................................................................................................7
3.2.1
精度
....................................................................................................................................7
3.2.2
时间特性要求
....................................................................................................................7
3.3 输人输出要求.........................................................................................................................7
3.4 故障处理要求.......................................................................................................................11
4 运行环境规定................................................................................................................................11
4.1 设备.......................................................................................................................................11
4.2 支持软件...............................................................................................................................11
4.3 接口.......................................................................................................................................12
