Customer
Relationship
Management
Sales and
Marketing
Production
Planning
Manufacturing Inventory &
Logistics
Finance & HR
企业组织
现实世界的业务流程是跨越组织、跨越系统、跨越应用
流程
Product Configuration
Order Management
Warranty & Returns Management
SFA
Product
LMS
Inv
MGMT
B2B
product
SCM product
DB
ERP
CRM
ERP MES
企业基础架构服务
(Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)
BPM 的价值所在
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