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Copyright © 2018 Pearson Education, Inc.

E-commerce 2017: Business, Technology, and Society, 13e (Laudon/Traver)

Chapter 1 The Revolution Is Just Beginning

1) Why study e-commerce?

Answer: E-commerce technology is different and more powerful than any of the other

technologies we have seen in the past century. E-commerce technologies—and the digital

markets that result—have brought about fundamental, unprecedented shifts in commerce. While

other technologies transformed economic life in the twentieth century, the evolving Internet and

other information technologies are shaping the twenty-first century.

Diff: Moderate

AACSB: Application of knowledge; Written and oral communication

LO: 1.1: Understand why it is important to study e-commerce.

2) E-commerce can be defined as:

A) the use of the Internet, the Web, and mobile apps to transact business.

B) the use of any Internet technologies in a firm's daily activities.

C) the digital enablement of transactions and processes within an organization.

D) any digitally enabled transactions among individuals and organizations.

Answer: A

Diff: Easy

AACSB: Application of knowledge

LO: 1.2: Define e-commerce, understand how e-commerce differs from e-business, identify the

primary technological building blocks underlying e-commerce, and recognize major current

themes in e-commerce.

3) ________ is an example of e-business.

A) Amazon's inventory control system

B) The Amazon.com website

C) An Amazon mobile app

D) Amazon's Pinterest page

Answer: A

Diff: Moderate

AACSB: Application of knowledge

LO: 1.2: Define e-commerce, understand how e-commerce differs from e-business, identify the

primary technological building blocks underlying e-commerce, and recognize major current

themes in e-commerce.

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