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Oracle Quality Implementation Guide Release 11i
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Oracle Quality Implementation Guide Release 11i Part No. B10988-02
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Oracle® Quality
Implementation Guide
Release 11i
Part No. B10988-02
July 2003
Oracle Quality Implementation Guide, Release 11i
Part No. B10988-02
Copyright © 2003 Oracle Corporation. All rights reserved.
Primary Authors: Aravindan Sankaramurthy, Larry Gray, Tze Ken Soh
Contributing Authors: Rajesh Devakumar, Bryan So, Amy Sonczalla
The Programs (which include both the software and documentation) contain proprietary information of
Oracle Corporation; they are provided under a license agreement containing restrictions on use and
disclosure and are also protected by copyright, patent and other intellectual and industrial property
laws. Reverse engineering, disassembly or decompilation of the Programs, except to the extent required
to obtain interoperability with other independently created software or as specified by law, is prohibited.
The information contained in this document is subject to change without notice. If you find any problems
in the documentation, please report them to us in writing. Oracle Corporation does not warrant that this
document is error-free. Except as may be expressly permitted in your license agreement for these
Programs, no part of these Programs may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of Oracle Corporation.
If the Programs are delivered to the U.S. Government or anyone licensing or using the programs on
behalf of the U.S. Government, the following notice is applicable:
Restricted Rights Notice Programs delivered subject to the DOD FAR Supplement are "commercial
computer software" and use, duplication, and disclosure of the Programs, including documentation,
shall be subject to the licensing restrictions set forth in the applicable Oracle license agreement.
Otherwise, Programs delivered subject to the Federal Acquisition Regulations are "restricted computer
software" and use, duplication, and disclosure of the Programs shall be subject to the restrictions in FAR
52.227-19, Commercial Computer Software - Restricted Rights (June, 1987). Oracle Corporation, 500
Oracle Parkway, Redwood City, CA 94065.
The Programs are not intended for use in any nuclear, aviation, mass transit, medical, or other inherently
dangerous applications. It shall be the licensee's responsibility to take all appropriate fail-safe, backup,
redundancy, and other measures to ensure the safe use of such applications if the Programs are used for
such purposes, and Oracle Corporation disclaims liability for any damages caused by such use of the
Programs.
Oracle is a registered trademark of Oracle Corporation. Other names may be trademarks of their
respective owners.
iii
Contents
Send Us Your Comments................................................................................................................... ix
Preface............................................................................................................................................................ xi
Audience for This Guide ...................................................................................................................... xi
Documentation Accessibility .............................................................................................................. xii
Other Information Sources.................................................................................................................. xii
Online Documentation......................................................................................................................... xii
Related User’s Guides.......................................................................................................................... xiii
Guides Related to All Products .......................................................................................................... xiii
User Guides Related to This Product................................................................................................. xiii
Installation and System Administration .......................................................................................... xiv
Other Implementation Documentation............................................................................................. xv
Training and Support......................................................................................................................... xvii
Do Not Use Database Tools to Modify Oracle Applications Data .............................................. xvii
About Oracle ....................................................................................................................................... xviii
Your Feedback..................................................................................................................................... xviii
Part I Nonconformance and Dispositions Solution
1 Overview of the Nonconformance and Dispositions Solution
Solution Templates............................................................................................................................. 1-2
Objectives....................................................................................................................................... 1-2
Contents ......................................................................................................................................... 1-2
Features.......................................................................................................................................... 1-3
iv
2 Implementation Considerations
Implementation Considerations Overview ................................................................................... 2-2
Implementation Roadmap .............................................................................................................. 2-15
Implementation Checklist............................................................................................................... 2-18
3 Setting Up
Overview of Setting Up ..................................................................................................................... 3-2
Setup Steps........................................................................................................................................... 3-3
Considerations Prior to Implementation ..................................................................................... 3-28
4 Nonconformance Lifecycle
Process Flow Chart.............................................................................................................................. 4-2
Process Steps........................................................................................................................................ 4-3
5 Logging Nonconformances using MSCA and Oracle Warehouse
Management
Process Steps........................................................................................................................................ 5-2
Setting Up ...................................................................................................................................... 5-2
Logging Nonconformances......................................................................................................... 5-3
6 Disposition Lifecycle
Process Flow Chart.............................................................................................................................. 6-2
Process Steps........................................................................................................................................ 6-3
7 Reporting
Reporting Overview........................................................................................................................... 7-2
Quality Results Report Writer .................................................................................................... 7-2
Oracle Discoverer.......................................................................................................................... 7-4
8 Tailoring Your Solution
Workflow Configuration ................................................................................................................... 8-2
Using Oracle Approval Management ............................................................................................. 8-5
v
Tailoring E-mail Notifications.......................................................................................................... 8-7
Tips and Techniques........................................................................................................................... 8-9
Field Security................................................................................................................................. 8-9
Derive User Information using Assign-a-Value .................................................................... 8-10
Lookup Feature Using SQL Validation Strings...................................................................... 8-11
Dependent List of Values .......................................................................................................... 8-12
Custom Reports .......................................................................................................................... 8-13
A Seeded Template Collection Plan Structure
B Seeded Template Collection Plan Details
Template Supplier Nonconformance Record Plan....................................................................... B-2
Template Maintenance Nonconformance Record Plan............................................................... B-4
Template Nonconformance Master Plan........................................................................................ B-6
Template Nonconformance Detail Plan ....................................................................................... B-11
Template WIP Component Segregation ....................................................................................... B-14
Template Inventory Segregation.................................................................................................... B-17
Template Disposition Header Plan ............................................................................................... B-20
Template Disposition Detail Plan ................................................................................................. B-23
Template In-Process related Disposition Action and Result ................................................... B-26
Template Inventory related Disposition Action and Result .................................................... B-30
C Sample Code
Sample PL/SQL Code for finding Approver using Oracle Workflow ..................................... C-2
Sample Code for Custom SQL*Plus Report.................................................................................. C-4
D Stand-alone Collection Plan for Nonconformances Entered via Mobile
Applications and Warehouse Management
Setting Up............................................................................................................................................. D-2
E Collection Elements for Automated Disposition Action Processing
Collection Plans .................................................................................................................................. E-2
Work In Process Disposition Collection Plan(s) ...................................................................... E-2
Inventory Disposition Collection Plan(s).................................................................................. E-4
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