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Four alternative approaches to the family/school liaison role
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Four alternative approaches to the family/school liaison role FOUR ALTERNATIVE APPROACHES TO THE FAMILY /SCHOOL LIAISON ROLE MICHAEL DAVID LOVEN University of North Carolina at Chapel Hill Psychologists in the public schools traditionally have spent a small portion of their time working with parents. There is, however, a need for the psycholo- gist to act aa a family/school liaison agent whose function is to promote collaborative problem-solving efforts regerdin problematic child beh
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FOUR
ALTERNATIVE APPROACHES
TO
THE
FAMILY /SCHOOL LIAISON
ROLE
MICHAEL
DAVID LOVEN
University
of
North Carolina
at
Chapel Hill
Psychologists in the public schools traditionally have spent
a
small portion
of
their time working with parents. There
is,
however, a need for the psycholo-
gist to act
aa
a family/school liaison agent whose function is to promote
collaborative problem-solving efforts regerdin problematic child behavior.
Four different approaches to working with scaool personnel and/or family
representatives are presented, including information imparter-gatherer,
facilitator, consultant/educator or consultant, and counselor/educator.
Advantages and disadvantages
of
each approach
as
well
as
tarends in the re-
search relevant to these approaches are discussed.
It
is a commonly accepted fact that the home and school constitute the two
most important behavioral settings in which a child is active. Within these settings,
the child’s psychosocial development is facilitated
or
hindered by the quality, and
in some instances the quantity, of interactions he/she has with significant others
such as parents, siblings, teachers, and peers. Unfortunately, representatives of
these two vital systems rarely communicate with one another except when the
child is designated as deviant
or
problematic in one way
or
another. In such cases,
the child’s learning
or
behavioral characteristics necessitate the sharing of informa-
tion between the systems’ representatives, usually a parent and a teacher. When
a problematic situation does indeed demand contact between the two systems,
the parents
or
teacher may attribute the cause of the problem to the other party.
Consequently, from their beginning, mutual problem-solving efforts may be handi-
capped by defensive
or
angry feelings.
The purpose
of
this paper
is
to describe several roles the psychologist can
play in order actively
to
involve representatives of the family and/or school in
solving problematic child behavior. Two broad assumptions are made: First, the
psychologist in the schools is well suited to fill the role
of
a family/school liaison
agent. The practicing psychologist usually is trained to
facilitate^
communication
between other persons as well as problem-solving eff orts. Furthermore, the psychol-
ogist often is aware that problematic child behavior is seldom a phenomenon
unique to the school setting
or
to
any other single setting (Gilmore,
1974).
A second
assumption
is
that family/school contact ideally should result in a collaborative
problem-solving effort on the part of both family members and school personnel
whenever possible. The common goal is resolution of the child’s inappropriate
behavior. Ideally, there should be acknowledgement by both parties that the
problem is located,
to
some degree, in the child’s interaction with members
of
each
setting, Hence, the problem is “owned” by the child
as
well as by members
of
both settings.
Frequently, the identified child is viewed as the sole “owner” of a problem.
Family members as well as school personnel often see the problem residing
within
the child and assume no direct responsibility for the child’s behavior. In such
Requests
for
reprink should be sent to Michael David Loven,
1865
Poplar Ave.,
#
2,
Memphis,
TN
38104.
553
554
Psychology
in
the Schools, October,
1978,
Vol.
16)
No.
4.
instances, the child may be referred for individual counseling
or
psychotherapy
in the school
or
in
a
local mental health center. On other occasions, the family
as a unit may assume sole responsibility for the problem and seek the aid of
a
family therapist.
A
final alternative is that the school assumes the sole burden
of the responsibility for solving the problem. In such cases, a mental health specialist
may consult with the teacher regarding the most appropriate type
of
classroom
intervention,
or
the child may be placed in a special educational setting. There
is
a
danger that each party may remain unaware of the nature of the efforts the other
party is taking to change the situation. Problem-solving may at best be situation-
or
setting-specific
;
at worst, it may be inconsistent and counter-productive.
The literature contains few formulations of appropriate
or
alternative roles
the psychologist may take in working with parents alone in the school setting
or
family and school representatives simultaneously. Indeed, most psychologists
in the schools spend
a
small amount of their time working with parents in any
capacity (Gilmore,
1974))
a
fact which is puzzling. This is probably due, at least
in part, to the restrictive role expectations of the school psychologist prevalent
throughout much of this country. Historically, school psychologists have assumed
primary responsibility for psychoeducational assessment. Due to their limited
numbers
as
well as to the pressures of federal legislation such
as
P.
L.
94-142,
this
situation is being perpetuated today. Whatever the reasons for this situation, psy-
chologists, because
of
their broad training in assessment and intervention skills
as well as child development, are logical candidates to fill the role of famity/school
liaison agent.
THE
FOUR
ALTERNATIVES
If
orm
atzon
Gatherer-Im parter
One role the family/school liaison agent may assume in his/her undertakings
is that of information gatherer-imparter. Information
exchange with parents
during special education evaluation procedures is the most common example
of
this
role activity. The psychologist as an information imparter may explain the general
purpose of assessment
as
well
as
describe the specific purpose of using certain
test instruments. After the evaluation is completed, t,he psychologist may be
expected to explain test results as well
as
implications for the child’s school exper-
ience.
As
an information gatherer, the liaison agent may solicit historical-develop-
mental data from the parents which are relevant to school-based assessment
or
intervention procedures.
One obvious drawback to this approach
is
that parental involvement is limited
and superficial. The parents may perceive the psychologist
as
an unquestionable
expert with all the answers, and, in turn, expect the school and its professional
staff to use assessment information to solve the child’s problems. The psychol-
ogist’s motivation for functioning in this role may be to fulfill minimal legal and
ethical responsibilities en route to obtaining parent permission
for
assessment
and special placement. In such
a
case, the implicit message to parents may be to
comply with school authorities
so
that they may proceed with “fixing” the child.
In all cases, the psychologist should be aware of his true motivation, be
it
to satisfy
legal mandates
or
to increase parental understanding with the goal of problem-
solving.
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