Avaya呼叫中心Failover解决方案.pdf

Avaya呼叫中心Failover解决方案

孙宏宇

Avaya – Confidential & Proprietary. Use pursuant to your signed agreement or Avaya Policy

22

现状

VPMS+MPP1+Tomcat1

录音

CMS

VSP1+CM1

AIC-Core1+SDK1

坐席 坐席

坐席

坐席 坐席

坐席

G450-1

G450-3

G450-2

Avaya – Confidential & Proprietary. Use pursuant to your signed agreement or Avaya Policy

33

EPM

MPP1

MPP2

Tomcat1

Tomcat2

AIC1

AIC2

VMVRAE

Vcenter

Avaya – Confidential & Proprietary. Use pursuant to your signed agreement or Avaya Policy

44

实施后逻辑拓扑图

AAEP

录音

CMS

CM

AES*2

AIC-Core*2

AIC-SDK*2

坐席 坐席

坐席

坐席 坐席

坐席

G450-3

G450-2