目录
摘要 ....................................................................................................................................................I
ABSTRACT ......................................................................................................................................II
前言 ....................................................................................................................................................I
第一章 绪论......................................................................................................................................1
1.1 CTI 技术的发展
[16] [17]
.................................................................................................................1
1.1.1 CTI 的定义 .......................................................................................................................1
1.1.2 CTI 的标准 .......................................................................................................................1
1.2 CTI 技术的应用
[18] [19]
.................................................................................................................4
第二章 基于 CTI 的语音服务系统 .................................................................................................6
2.1 C#语言简述
[3] [11] [12]
....................................................................................................................6
2.2 开发工具介绍.............................................................................................................................6
2.2.1 Visual Studio 2005
[4]
.........................................................................................................6
2.2.2 Microsoft Speech API(SAPI) ...........................................................................................7
2.2.3 Microsoft SQL Server 2000 简述
[8] [9] [10]
.........................................................................7
2.3 SHT-8B/PCI 语音卡
[20]
...............................................................................................................9
2.3.1 功能描述..........................................................................................................................9
2.3.2 性能特点........................................................................................................................11
2.3.3 语音卡系统结构框图....................................................................................................11
2.3.4 功能模块........................................................................................................................12
2.4 可行性分析................................................................................................................................12
2.4.1 技术可行分析.................................................................................................................12
2.4.2 经济可行性分析.............................................................................................................12
2.5 系统总体结构设计
[1]
................................................................................................................13
2.5.1 系统功能描述
[7]
.............................................................................................................13
2.5.2 系统功能模块图.............................................................................................................14
2.5.3 系统流程图.....................................................................................................................15
2.6 语音系统数据库的设计
[2]
........................................................................................................16
2.6.1 数据库的设计.................................................................................................................16
2.6.2 数据库分析....................................................................................................................16
2.6.3 数据库概念设计............................................................................................................17
2.6.4 数据库逻辑结构设计
[5]
................................................................................................19
2.6.5 数据库创建....................................................................................................................20
第三章 语音查询的设计与实现....................................................................................................22
3.1 语音查询原理...........................................................................................................................22
3.2 SynCTI 语音卡函数说明..........................................................................................................22
3.3 语音查询设计...........................................................................................................................27
3.3.1 查询工作的主要流程....................................................................................................27
3.3.2 自动语音查询流程........................................................................................................28
3.3.3 语音查询功能实现
[3] [11] [13] [14]
.....................................................................................29
第四章 语音服务软件测试与系统测试........................................................................................33
评论0