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Accenture_HCDF埃森哲人力资本框架.pptx

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Accenture Human Capital

Development Framework

Developed by the Accenture Human Performance Service Line &

Accenture Institute for High Performance Business

Project Overview

Workforce and HR Performance are a top

Executive Priority…

Source: The Accenture High-Performance Workforce Study 2004

…Yet few executives are highly satisfied with their progress on

these initiatives

Key HR Initiatives

14%

11%

12%

11%

64%

65%

66%

68%

69%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Improving the delivery of HR services

Improving employee engagement with/advocacy

for the company

Facilitating organizational change

Improving the adaptability of the business to new

opportunities

Improving worker productivity

Satisfaction with Progress Importance

High Performance businesses are characterized by

leading edge human capital capabilities.

Human Capital Efficiency

Workforce Adaptability

Workforce Performance

Talent Management

Ability to ChangeEmployee Engagement

Leadership Capability

High Performance

Framework

High

Performance

Anatomy

Market

Focus

Distinctive

Capabilities

Human Capital

Capabilities*

* Tier 3 of Accenture’s Human Capital Development Framework

Productivity Quality Innovation Customers

Key Performance Drivers

Business Results

Human Capital Processes

Competency

Management

Career

Development

Performance

Appraisal

Succession Planning Recruiting

Workforce

Planning

Workplace

Design

Rewards and

Recognition

Employee

Relations

Human Capital

Strategy

Learning

Management

Knowledge

Management

Human Capital

Infrastructure

Human Capital Capabilities

Tier 1

Tier 2

Tier 3

Tier 4

Workforce

Performance

Employee

Engagement

Workforce Adaptability

Ability to

Change

Talent

Management

Leadership

Capability

Human Capital

Efficiency

Workforce

Performance

Employee

Engagement

Workforce Adaptability

Ability to

Change

Talent

Management

Leadership

Capability

Human Capital

Efficiency

Change

Management

Revenue

Growth

ROIC or

ROE (FS only)

Total Return to

Shareholders

Future Value

Illustrative Business Measures

The Accenture Human Capital Development Framework is

a tool to measure how well companies master these

critical Human Capital Capabilities

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