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业务分析知识体系指南(中文版)-BABOK
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2018-04-04
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业务分析知识体系指南(中文版)-BABOK Business Analysis 就是一组任务和技能的集合,它是不同的利益 相关者之 间的桥梁,目的是为了让这些利益相关者更好的理解组织的 架构、政策和运作模 式,并且为了使得组织能够达到它们的目标,提 出相应的解决方案。
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业务分析与需求
周金根
zhoujingen@gmail.com
http://zhoujg.cnblogs.com/
2010-2-24
目录
业务分析与需求 ............................................................................................................................... 1
前言 .................................................................................................................................................. 5
BABOK - 业务分析知识体系介绍 ................................................................................................... 6
什么是 Business Analysis .................................................................................................. 7
谁是 BA ............................................................................................................................. 7
范围(Scope)....................................................................................................................... 8
BABOK 结构 ...................................................................................................................... 8
各组成部分在项目不同阶段大致工作量比例 ............................................................. 11
CBAP 认证发展阶段 ....................................................................................................... 12
BABOK - BA 计划和监控概要 ......................................................................................................... 13
描述 ................................................................................................................................. 13
目的 ................................................................................................................................. 13
任务列表 ......................................................................................................................... 14
任务:涉众管理(Conduct Stakeholder Analysis) ..................................................... 14
任务:计划活动(Plan Business Analysis Activities) ................................................. 14
任务:计划沟通(Plan Business Analysis Communication) ....................................... 15
任务:计划需求管理流程(Plan Requirements Management Process) ................... 15
任务:计划、监控和报表业务分析绩效(Plan, monitor and Report on Business Analysis
Performance) ................................................................................................................ 15
BABOK - 企业分析概要 ............................................................................................................. 17
描述 ................................................................................................................................. 17
目的 ................................................................................................................................. 17
任务列表 ......................................................................................................................... 17
任务:标识业务需要(Identify Business Need) ........................................................ 18
任务:确定方案步骤(Determine Solution Approach) ............................................. 18
任务:定义方案范围(Define Solution Scope) ......................................................... 18
任务:开发业务案例(Develop the Business Case) .................................................. 19
BABOK - 需求获取(Elicitation) ................................................................................................. 20
描述 ................................................................................................................................. 20
目的 ................................................................................................................................. 20
任务列表 ......................................................................................................................... 21
任务:准备工作(Prepare for Elicitation) .................................................................. 21
任务:开展获取(Conduct Elicitation) ...................................................................... 21
任务:文档化获取结果(Document Elicitation Results) ........................................... 21
任务:确认获取结果(Confirm Elicitation Results) ................................................... 22
BABOK - 需求分析概述 ............................................................................................................. 23
描述 ................................................................................................................................. 23
目的 ................................................................................................................................. 23
任务列表 ......................................................................................................................... 24
任务:组织需求(Organize Requirements) ............................................................... 24
任务:划分优先级(Prioritize Requirements) ........................................................... 24
任务:详述需求和建模(Specify and Model Requirements) ................................... 24
任务:确定假定和约束(Determine Assumptions and Constraints) ........................ 25
任务:确认需求(Verify Requirements) .................................................................... 25
任务:验证需求(Validate Requirements) ................................................................ 25
BABOK - 方案评估和验证概述 ................................................................................................. 26
描述 ................................................................................................................................. 26
目的 ................................................................................................................................. 26
任务列表 ......................................................................................................................... 27
任务:评估需求覆盖率(Assess Requirements Coverage) ....................................... 27
任务:分配需求(Allocate Requirements) ................................................................ 27
任务:确定组织意愿(Determine Organizational Readiness) .................................. 28
任务:验证方案(Validate Solution) ......................................................................... 28
任务:评价方案(Evaluate Solution) ......................................................................... 28
BABOK - 需求管理和沟通概要 ................................................................................................. 30
描述 ................................................................................................................................. 30
目的 ................................................................................................................................. 30
任务列表 ......................................................................................................................... 31
任务:管理方案和需求的范围(Manage Solution and Requirements Scope) ........ 31
任务:管理需求追溯(Manage Requirements Traceability) ..................................... 32
任务:管理需求重用(Maintain Requirements for re-use) ...................................... 32
任务:准备需求包(Prepare Requirements Package) ............................................... 32
任务:传递需求(Communicate requirements)........................................................ 33
BABOK - 业务分析技术概要 ..................................................................................................... 34
软件需求的三个层次 ..................................................................................................................... 36
业务需求 ................................................................................................................................. 36
用户需求 ................................................................................................................................. 38
功能需求 ................................................................................................................................. 38
三个层次的开发关系 ............................................................................................................. 39
需求工程=需求开发+需求管理 ................................................................................................. 42
需求开发 ................................................................................................................................. 42
需求获取 ......................................................................................................................... 44
需求分析 ......................................................................................................................... 44
需求管理 ................................................................................................................................. 46
用 Kano 模型来确定需求优先级 ................................................................................................... 48
客户满意度模型 Kano .................................................................................................... 48
评估需求类型 ................................................................................................................. 48
Kano 模型分析................................................................................................................ 49
原型开发......................................................................................................................................... 51
为什么需要原型 ............................................................................................................. 51
水平和垂直的原型 ......................................................................................................... 51
抛弃型原型或进化型原型 ............................................................................................. 51
低保真原型和高保真原型 ............................................................................................. 52
原型工具 ......................................................................................................................... 53
原型不仅仅是界面 ......................................................................................................... 54
OpenExpressApp 对原型的支持 .................................................................................... 55
获取需求方法:Nine Boxes ........................................................................................................... 56
三个方面 ......................................................................................................................... 56
三种提问方式 ................................................................................................................. 57
用户故事 ......................................................................................................................... 57
为客户着想 ..................................................................................................................... 57
确定优先级的四个因素 ................................................................................................................. 58
用户经验曲线 ................................................................................................................................. 59
用户经验曲线 ................................................................................................................. 59
大多数用户是大众(competent )的用户 .................................................................. 60
附一:业务流程梳理工具 Sam ..................................................................................................... 62
业务流程五个层次 ................................................................................................................. 62
流程梳理工作方法 ................................................................................................................. 64
附二:原型工具 GUI Design Studio ............................................................................................... 65
前言
业务分析和需求对产品来说起到决定性作用,本文将会讲解一下业务分析知识体系
BABOK 以及一些与需求相关的一些知识。
欢迎大家来信 zhoujingen@gmail.com 提出你的建议
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资源评论
- well_wei2018-06-11好东西,就是不全,只有30页左右
- weixin_342461972019-05-12不完整,只有一点点内容
- 览摄景边2020-11-26只是一个大纲,学习笔记类的,不是BABOK原书
- KevinL002018-09-18赞一个,谢谢分享。
- future1662019-08-17这是一个中文版
langziooo
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