第六章 软件项目质量管理.doc
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第六章 软件项目质量管理 ....................................................................................................................2
6.1 软件项目质量管理基本概念.................................................................................................2
1. McCall 质量模型： ............................................................................................................3
2. Boehm 质量模型：............................................................................................................3
3. ISO/IEC9126 质量模型：.................................................................................................4
6.2 质量计划 ................................................................................................................................4
质量计划的工具和技术包括：..............................................................................................4
1. 成本效益分析.....................................................................................................................4
2. 基准比较分析.....................................................................................................................4
3. 流程图.................................................................................................................................4
4. 实验设计.............................................................................................................................4
5. 质量成本.............................................................................................................................5
质量计划的输出包括..............................................................................................................5
1. 质量管理计划.....................................................................................................................5
2. 操作性定义.........................................................................................................................5
3. 检查单.................................................................................................................................5
4. 过程改进计划.....................................................................................................................5
6.3 质量保证 ................................................................................................................................5
6.3.1 软件质量保证的任务和目标 ........................................................................................5
质量保证：..............................................................................................................................5
软件质量保证的主要任务......................................................................................................5
1. SQA 审计与评审： ..............................................................................................................5
2. SQA 报告：..........................................................................................................................5
3. 处理不符合问题：.............................................................................................................6
软件质量保证实施的五个步骤..............................................................................................6
6.3.2 软件质量保证过程........................................................................................................6
6.4 质量控制 ................................................................................................................................9
质量控制的过程......................................................................................................................9
(1) 检验。 .............................................................................................................................10
(2) 因果图。 .........................................................................................................................10
(3) 控制图。 .........................................................................................................................10
(4) 帕累托图。 .....................................................................................................................10
(5) 流程图。 .........................................................................................................................10
(6) 散点图。 .........................................................................................................................11
(7) 趋势分析。 .....................................................................................................................11
(8) 抽样统计。 .....................................................................................................................11
6.5 ISO9000 质量标准和 CMMI ..............................................................................................11
能力成熟度集成模型 CMMI ................................................................................................12
2.CMMI 的形成......................................................................................................................12
3.CMMI 的表示......................................................................................................................12
1.CMMI 的连续性表示..........................................................................................................12
2.CMMI 的阶段式表示..........................................................................................................13
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