1
目 录
前 言 ...........................................................................................................................................................3
摘要 ...............................................................................................................................................................4
绪论 ...............................................................................................................................................................6
第一章 系统需求分析 .................................................................................................................................7
1.1 现行业务描述： .............................................................................................................................7
1．2 现行系统存在的问题 ..................................................................................................................8
1．3 解决方案 ....................................................................................................................................92
1．4 可行性分析 ................................................................................................................................10
第二章 VISUAL BASIC 编程环境简介................................................................................................10
2.2 关系型数据库的实现 ...................................................................................................................13
2.3 二者的结合（DBA）...................................................................................................................14
第二章系统总体规划 .................................................................................................................................14
3．1 组织结构调研 ............................................................................................................................15
3．1.2 数据流图 .........................................................................................................................15
3．1．3 数据字典 ...................................................................................................................16
3．2 软件模块结构设计 ....................................................................................................................17
3．3 数据库设计 ................................................................................................................................19
第四章 系统功能实现 ...............................................................................................................................22
4.1 系统登陆界面： ...........................................................................................................................22
4．2 系统主界面： ............................................................................................................................24
4.3 客户信息管理： ...........................................................................................................................31
4.4 客户信息查询： ...........................................................................................................................38
4.5 群组设置： ...................................................................................................................................42
4．6 用户管理 ...................................................................................................................................47
4.7 具体操作步骤 ...............................................................................................................................52
第五章．结束语 .........................................................................................................................................53
第六章．主要参考文献 .............................................................................................................................53
