目录
一、项目背景 ............................................................................................3
1.1 项目概述..........................................................................................................3
1.2 项目目标.........................................................................................................4
1.3 项目实施周期..................................................................................................5
1.4 项目总体架构..................................................................................................5
二、食堂规划 ............................................................................................6
2.1 食堂规划.........................................................................................................6
三、智慧食堂软件功能介绍....................................................................7
3.1 项目需求一览表...............................................................................................7
3.2 食堂用餐就餐流程...........................................................................................8
3.3 预订餐流程.......................................................................................................8
3.4 食堂内部管理...................................................................................................9
3.5 系统构成.........................................................................................................14
3.6 其他功能说明.................................................................................................18
四、主要硬件介绍 ..................................................................................19
4.1 智能结算台....................................................................................................19
4.2 智能餐具........................................................................................................20
4.3 智能托盘........................................................................................................22
4.4 人脸识别仪....................................................................................................23
4.5 服务器............................................................................................................24
4.6 读卡器............................................................................................................24
4.7 双屏收银机....................................................................................................25
五、服务保障 ..........................................................................................24
5.1 服务总则........................................................................................................24
5.2 使用与维护....................................................................................................24
5.3 响应速度........................................................................................................25
5.4 服务质量........................................................................................................25