IoT Gateway
Add Multiple Tags to a Non-Publishing Agent 41
System Tags
42
Importing / Exporting CSV Files
43
Troubleshooting
44
Event Log Messages
44
Browse rejected: no user credentials were provided in the request and anonymous requests are
currently disabled. 48
Browse rejected: the credentials for user <user> are invalid. 48
Connection restored to server: <gateway>. Reinitializing server configuration. 48
Data change event buffer overrun; dropping updates. Ensure that the gateway service is running
or reduce the volume of data collected. 48
Error adding item <tag> to connection <agent name>. 49
Error adding item <tag>. This item already exists in connection <agent name>. 49
Error importing CSV data. Invalid CSV header. 49
Error importing CSV data. No item records found in CSV file. 50
Error importing CSV item record <tag>. Update rate <update rate> is out of range, setting to
<valid update>. 50
Error importing CSV item record <tag>. No update rate found, setting to <update rate>. 50
Error importing CSV item record <tag>. Deadband <deadband rate> is invalid. Deadband set to
<valid deadband>. 51
Error importing CSV item record <tag>. No deadband value found, setting to <valid deadband>. 51
Failed to connect to server: <gateway>. Please verify this connection information is correct and
that the host can be reached. 51
Failed to connect to server: <URL and port>. Please verify this connection information is correct
and that the host can be reached. 52
Faile
d
to
cr
ea
te
JVM
u
sing
JRE
at
<path
to
JR
E
>.
52
Failed to define property <name> on ThingWorx agent <name>. 52
Failed to import MQTT client certificate: <certificate path>. Use the Server Administration utility to
import a valid certificate. 53
Faile
d
to
imp
ort
s
e
rve
r
in
sta
n
ce
c
er
t:
<a
g
ent
name>
.
Plea
s
e
use
th
e
A
dm
in
istra
tio
n
u
tilit
y
to
re
-
issue the certificate. 53
Failed to initialize the JVM: insufficient memory available (requested initial=<MB>, max. =<MB>). 53
Failed to initialize the JVM: JNI error <error>. 53
Failed to initialize the IoT Gateway. 54
Failed to launch IoT Gateway: no suitable 32-bit JRE was configured or found. 54
Failed to load agent <agent name>: invalid payload specification. 54
Failed to load project: <agent URL> is not a valid address. 55
Faile
d
to
load
XM
L
project.
Item
<
tag
>
a
lre
ady
exists
in
c
on
nec
tio
n
<a
g
ent
name>.
55
Failed to start IoT Gateway service. 55
Failed to start IoT Gateway service. Please ensure arguments <Java variables> are valid. 56
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