目 录
1 需求概述 ...........................................................................................................................................4
1.1 软件需求...................................................................................................................................4
1.1.1
需求定义
..........................................................................................................................4
1.1.2
需求层次
..........................................................................................................................4
1.1.3
需求来源
..........................................................................................................................4
1.2 需求调研定义...........................................................................................................................5
1.3 需求调研目的...........................................................................................................................6
1.4 需求调研必要性.......................................................................................................................6
1.5 需求调研是否可裁剪.............................................................................................................10
1.6 需求调研启动时机.................................................................................................................10
2 需求调研过程 .................................................................................................................................11
2.1 调研实施前活动.....................................................................................................................11
2.1.1
识别调研范围
................................................................................................................11
2.1.2
组建调研团队
................................................................................................................11
2.1.3
确定调研方案
................................................................................................................12
2.1.4
调研准备
........................................................................................................................16
2.1.5
前期沟通
........................................................................................................................18
2.2 调研实施.................................................................................................................................18
2.2.1
调研实施
........................................................................................................................18
2.2.2
调研注意事项
................................................................................................................22
3 编写用户需求规格说明书 .............................................................................................................23
