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快餐的未来:机器人厨师,虚拟点菜,而自主交付将在2030年养活我们(英).pdf
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快餐的未来:机器人厨师,虚拟点菜,而自主交付将在2030年养活我们(英).pdf
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The Future
of Fast Food:
How robot chefs, virtual ordering,
and autonomous delivery will
feed us in 2030
2022
Where is all this data from?
The CB Insights platform
has the underlying data
included in this report
Click here to sign up for free
3
THE FUTURE OF FAST FOOD: HOW ROBOT CHEFS, VIRTUAL
ORDERING, AND AUTONOMOUS DELIVERY WILL FEED US IN 2030
Table of Contents
What’s at stake? 6
Virtual restaurants 9
AI tongues and social listening 13
Conversational AI and AI-powered recommendation engines 17
Robotic food preparation 20
Autonomous delivery 24
NFT loyalty programs 27
Looking ahead 30
4
THE FUTURE OF FAST FOOD: HOW ROBOT CHEFS, VIRTUAL
ORDERING, AND AUTONOMOUS DELIVERY WILL FEED US IN 2030
The fast food experience of the future will be built on key
technologies such as:
• The metaverse, which will become an extension of the brand
experience
• AI tongues and social listening to help brands quickly develop
and test new menu items and meet consumer demands
• Conversational AI and AI-powered recommendation engines
that will handle online and in-store orders, allowing restaurants
to upsell orders through personalized suggestions and
prioritize labor for other customer service operations
• Robotic food preparation that will automate cooking to
increase protability and reduce food waste
• Autonomous delivery that will help reduce reliance on gig
workers
• NFT loyalty programs that will create unique experiences and
boost customer loyalty
Below, we dive into these technologies: how they work, who has an
edge, and how they’re shaping the future of fast food.
We dive into the evolution of fast
food and where the technology is
going next, from conversational AI
to NFT loyalty rewards.
5
THE FUTURE OF FAST FOOD: HOW ROBOT CHEFS, VIRTUAL
ORDERING, AND AUTONOMOUS DELIVERY WILL FEED US IN 2030
The following graphic follows the fast food journey of a customer
named Rachel, featuring the technologies and innovations that will
impact her experience.
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