系统联调 ........................................................................................................................19
6、系统试运行阶段 ..............................................................................................................19
系统上线 ........................................................................................................................19
用户培训 ........................................................................................................................20
编写运维技术手册.........................................................................................................20
运维工作交接 ................................................................................................................21
故障诊断和修复 ............................................................................................................21
7、项目验收阶段..................................................................................................................22
验收资料编写 ................................................................................................................22
配合验收 ........................................................................................................................22
验收完善 ........................................................................................................................23
系统交付 ........................................................................................................................24
三、 项目管理活动 ................................................................................................................24
1、成本管理 ..........................................................................................................................24
2、进度管理 ..........................................................................................................................25
3、质量管理 ..........................................................................................................................26
4、沟通管理 ..........................................................................................................................26
业主（用户） ................................................................................................................26
项目经理（项目部）.....................................................................................................27
中心开发部 ....................................................................................................................27
5、现场管理 ..........................................................................................................................28
四、 主要工作界面及协作流程.............................................................................................30
1、事业部 ..............................................................................................................................30
总体协作流程 ................................................................................................................30
设备协议开发调试.........................................................................................................31
系统出所验收 ................................................................................................................32
设备接入调试 ................................................................................................................33
接口和系统联调试.........................................................................................................34
2、研究院、设计咨询中心 ..................................................................................................35
软件技术方案协助.........................................................................................................35
情报板版面设计及发布段规划.....................................................................................35
3、中心开发部 ......................................................................................................................36
开发任务安排及确认.....................................................................................................36
现场开发支持 ................................................................................................................37
五、 配套管理规定 ................................................................................................................37
1、软件系统日常运维手册编写指南...................................................................................37
概述 ................................................................................................................................37
项目软件系统运维流程.................................................................................................38
主要角色和职责 ............................................................................................................39
项目资料要求 ................................................................................................................41
巡检对象和基本要求.....................................................................................................45
系统与数据备份 ............................................................................................................71
系统故障处置基本要求.................................................................................................72
团队组织 ........................................................................................................................76
