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ThinkSystem SR590
Maintenance Manual
Machine Types: 7X98 and 7X99
Note
Before using this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
In addition, ensure that you are familiar with the terms and conditions of the Lenovo warranty for your server,
which can be found at:
http://datacentersupport.lenovo.com/warrantylookup
Eleventh Edition (May 2022)
© Copyright Lenovo 2017, 2021.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-
05925.
Contents
Contents . . . . . . . . . . . . . . . . . i
Safety . . . . . . . . . . . . . . . . . . iii
Safety inspection checklist . . . . . . . . . . . iv
Chapter 1. Introduction . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . . . 3
Particulate contamination . . . . . . . . . . 9
Firmware updates . . . . . . . . . . . . . . 10
Tech Tips . . . . . . . . . . . . . . . . . 14
Security advisories . . . . . . . . . . . . . 14
Power on the server . . . . . . . . . . . . . 14
Power off the server . . . . . . . . . . . . . 15
Chapter 2. Server components . . . . 17
Front view . . . . . . . . . . . . . . . . . 17
Front I/O assembly . . . . . . . . . . . . . 20
Rear view . . . . . . . . . . . . . . . . . 24
Rear view LEDs . . . . . . . . . . . . . . . 26
System board components . . . . . . . . . . 29
System board LEDs . . . . . . . . . . . . . 31
System board jumpers . . . . . . . . . . . . 32
Internal cable routing. . . . . . . . . . . . . 35
VGA connector . . . . . . . . . . . . . 36
Front I/O assembly. . . . . . . . . . . . 37
Backplane . . . . . . . . . . . . . . . 39
Parts list. . . . . . . . . . . . . . . . . . 53
Power cords . . . . . . . . . . . . . . 56
Chapter 3. Hardware replacement
procedures . . . . . . . . . . . . . . . 57
Installation Guidelines . . . . . . . . . . . . 57
Safety inspection checklist. . . . . . . . . 58
System reliability guidelines . . . . . . . . 59
Working inside the server with the power on . . 59
Handling static-sensitive devices . . . . . . 60
Security bezel replacement . . . . . . . . . . 61
Remove the security bezel . . . . . . . . . 61
Install the security bezel . . . . . . . . . . 62
Rack latches replacement . . . . . . . . . . . 64
Remove the rack latches . . . . . . . . . 64
Install the rack latches . . . . . . . . . . 68
Top cover replacement . . . . . . . . . . . . 72
Remove the top cover . . . . . . . . . . 72
Install the top cover . . . . . . . . . . . 73
RAID super capacitor module replacement . . . . 75
Remove a RAID super capacitor module . . . 75
Install a RAID super capacitor module . . . . 76
Air baffle replacement . . . . . . . . . . . . 77
Remove the air baffle . . . . . . . . . . . 78
Install the air baffle . . . . . . . . . . . . 79
System fan replacement . . . . . . . . . . . 80
Remove a system fan. . . . . . . . . . . 80
Install a system fan. . . . . . . . . . . . 82
System fan cage replacement . . . . . . . . . 83
Remove the system fan cage . . . . . . . . 83
Install the system fan cage. . . . . . . . . 84
Front I/O assembly replacement . . . . . . . . 85
Remove the front I/O assembly . . . . . . . 85
Install the front I/O assembly . . . . . . . . 86
Hot-swap drive replacement . . . . . . . . . . 87
Remove a hot-swap drive . . . . . . . . . 87
Install a hot-swap drive . . . . . . . . . . 89
Simple-swap drive replacement . . . . . . . . 92
Remove a simple-swap drive . . . . . . . . 92
Install a simple-swap drive. . . . . . . . . 93
Backplane replacement. . . . . . . . . . . . 95
Remove the 2.5-inch-drive backplane . . . . 95
Install the 2.5-inch-drive backplane . . . . . 96
Remove the 3.5-inch-drive backplane . . . . 98
Install the 3.5-inch-drive backplane . . . . . 99
Simple-swap-drive backplate assembly
replacement . . . . . . . . . . . . . . . . 101
Remove the 3.5-inch simple-swap-drive
backplate assembly . . . . . . . . . . . 101
Install the 3.5-inch simple-swap-drive
backplate assembly . . . . . . . . . . . 102
Memory module replacement . . . . . . . . . 103
Remove a memory module . . . . . . . . 103
Install a memory module . . . . . . . . . 105
Memory module installation rules . . . . . . 108
CMOS battery replacement . . . . . . . . . . 116
Remove the CMOS battery . . . . . . . . 117
Install the CMOS battery . . . . . . . . . 118
Riser card replacement . . . . . . . . . . . . 120
Remove a riser card . . . . . . . . . . . 120
Install a riser card . . . . . . . . . . . . 122
PCIe adapter replacement. . . . . . . . . . . 125
Remove a PCIe adapter . . . . . . . . . . 125
Install a PCIe adapter . . . . . . . . . . . 128
Rear hot-swap drive assembly replacement. . . . 132
Remove the rear hot-swap drive assembly . . 133
Install the rear hot-swap drive assembly . . . 133
© Copyright Lenovo 2017, 2021 i
LOM adapter replacement . . . . . . . . . . 135
Remove the LOM adapter . . . . . . . . . 135
Install the LOM adapter . . . . . . . . . . 136
Serial port module replacement . . . . . . . . 137
Remove the serial port module . . . . . . . 137
Install the serial port module . . . . . . . . 138
M.2 backplane and M.2 drive replacement . . . . 139
Remove the M.2 backplane and M.2 drive. . . 139
Adjust the retainer on the M.2 backplane . . . 142
Install the M.2 backplane and M.2 drive. . . . 142
Hot-swap power supply replacement . . . . . . 146
Remove a hot-swap power supply. . . . . . 146
Install a hot-swap power supply . . . . . . 150
TCM/TPM adapter replacement (for Chinese
Mainland only) . . . . . . . . . . . . . . . 154
Remove the TCM/TPM adapter (for Chinese
Mainland only) . . . . . . . . . . . . . 155
Install the TCM/TPM adapter (for Chinese
Mainland only) . . . . . . . . . . . . . 156
Processor and heat sink replacement . . . . . . 158
Remove a processor and heat sink . . . . . 158
Install a processor and heat sink . . . . . . 161
System board replacement . . . . . . . . . . 166
Remove the system board . . . . . . . . . 167
Install the system board . . . . . . . . . . 169
Update the machine type and serial
number . . . . . . . . . . . . . . . . 171
Enable TPM/TCM . . . . . . . . . . . . 173
Enable UEFI Secure Boot . . . . . . . . . 176
Complete the parts replacement . . . . . . . . 177
Chapter 4. Problem
determination . . . . . . . . . . . . . 179
Event logs . . . . . . . . . . . . . . . . . 179
General problem determination procedures . . . . 181
Resolving suspected power problems . . . . 181
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 182
Troubleshooting by symptom . . . . . . . . . 182
Power on and power off problems . . . . . . 183
Memory problems . . . . . . . . . . . . 184
Hard disk drive problems . . . . . . . . . 186
Monitor and video problems . . . . . . . . 188
Keyboard, mouse, or USB-device
problems . . . . . . . . . . . . . . . 189
Optional-device problems . . . . . . . . . 190
Serial-device problems . . . . . . . . . . 191
Intermittent problems. . . . . . . . . . . 192
Power problems . . . . . . . . . . . . . 193
Network problems . . . . . . . . . . . . 193
Observable problems. . . . . . . . . . . 194
Software problems. . . . . . . . . . . . 196
Appendix A. Getting help and
technical assistance . . . . . . . . . . 199
Before you call . . . . . . . . . . . . . . . 199
Collecting service data . . . . . . . . . . . . 200
Contacting Support . . . . . . . . . . . . . 201
Appendix B. Notices. . . . . . . . . . 203
Trademarks . . . . . . . . . . . . . . . . 204
Important notes . . . . . . . . . . . . . . . 204
Telecommunication regulatory statement. . . . . 204
Electronic emission notices . . . . . . . . . . 204
Taiwan Region BSMI RoHS declaration. . . . 205
Taiwan Region import and export contact
information . . . . . . . . . . . . . . . . 205
Index . . . . . . . . . . . . . . . . . . 207
ii ThinkSystem SR590 Maintenance Manual
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
在安装本产品之前,请仔细阅读 Safety Information (安全信息)。
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright Lenovo 2017, 2021 iii
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