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ThinkSystem SD650 Dual Node DWC Tray and
NeXtScale n1200 DWC Enclosure
Maintenance Manual
Machine Types: 7X58 and 5468
Note
Before using this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
http://systemx.lenovofiles.com/help/topic/com.lenovo.sysx.safety.doc/safety_pdf.pdf
The server is intended for use in a system/rack always installed on the load side of Power Distribution Unit
(PDU) or Uninterruptible Power Supply (UPS) supplying a maximum 20 A branch circuit protection. The
overall system/rack connection to mains power is to be a Pluggable Type B connector.
In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your
solution, which can be found at:
http://datacentersupport.lenovo.com/warrantylookup
Thirteenth Edition (April 2022)
© Copyright Lenovo 2020, 2022.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-
05925.
Contents
Contents . . . . . . . . . . . . . . . . . i
Safety . . . . . . . . . . . . . . . . . . iii
Safety inspection checklist . . . . . . . . . . . iv
Chapter 1. Introduction . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . . . 1
Upgrade existing NeXtScale nx360 M5 to
ThinkSystem SD650 . . . . . . . . . . . . 7
Firmware updates . . . . . . . . . . . . . . . 7
Configuring the LAN over USB interface
manually. . . . . . . . . . . . . . . . 11
Installing the LAN over USB Windows device
driver . . . . . . . . . . . . . . . . . 11
Tech Tips . . . . . . . . . . . . . . . . . 12
Security advisories . . . . . . . . . . . . . 12
Power on nodes . . . . . . . . . . . . . . 12
Power off nodes . . . . . . . . . . . . . . 13
Chapter 2. Solution components . . . 15
Front view . . . . . . . . . . . . . . . . . 17
Enclosure . . . . . . . . . . . . . . . 17
Tray . . . . . . . . . . . . . . . . . 17
Rear view . . . . . . . . . . . . . . . . . 18
Fan power control (FPC) module . . . . . . 19
Power supplies . . . . . . . . . . . . . 19
System board layout . . . . . . . . . . . . . 21
System-board internal connectors. . . . . . 21
System-board LEDs . . . . . . . . . . . 23
System-board switches . . . . . . . . . . 25
Internal cable routing. . . . . . . . . . . . . 26
2.5-inch drive models. . . . . . . . . . . 26
Internal Faceplate Transition (IFT) adapter. . . 27
Parts list. . . . . . . . . . . . . . . . . . 27
Power cords . . . . . . . . . . . . . . 33
Chapter 3. Hardware replacement
procedures . . . . . . . . . . . . . . . 35
Installation Guidelines . . . . . . . . . . . . 35
Safety inspection checklist. . . . . . . . . 36
System reliability guidelines . . . . . . . . 37
Working inside the solution with the power
on . . . . . . . . . . . . . . . . . . 37
Handling static-sensitive devices . . . . . . 38
Replace components in the enclosure . . . . . . 38
Enclosure midplane replacement . . . . . . 38
Drip sensor assembly replacement . . . . . 64
Fan power control (FPC) replacement . . . . 69
FPC battery replacement . . . . . . . . . 75
Hot-swap power supply replacement . . . . 79
Manifold replacement. . . . . . . . . . . 82
Replace components in the tray . . . . . . . . 122
CMOS battery (CR2032) replacement . . . . 122
DIMM replacement. . . . . . . . . . . . 126
Drive replacement . . . . . . . . . . . . 133
Drive cage assembly replacement . . . . . . 137
M.2 backplane replacement . . . . . . . . 143
M.2 drive replacement . . . . . . . . . . 145
PCIe adapter replacement . . . . . . . . . 149
Power distribution board replacement . . . . 161
Processor replacement . . . . . . . . . . 167
System board replacement . . . . . . . . 185
Tray cover replacement . . . . . . . . . . 209
TCM/TPM adapter replacement (for Chinese
Mainland only) . . . . . . . . . . . . . 212
Water loop replacement. . . . . . . . . . 229
DWC tray replacement . . . . . . . . . . 244
Complete the parts replacement . . . . . . . . 247
Chapter 4. Problem
determination . . . . . . . . . . . . . 249
Event logs . . . . . . . . . . . . . . . . . 249
Collecting event logs . . . . . . . . . . . 251
Light path diagnostics . . . . . . . . . . . . 252
Power supply LEDs . . . . . . . . . . . 253
System-board LEDs . . . . . . . . . . . 254
Fan power control (FPC) module . . . . . . 256
Drip sensor LED . . . . . . . . . . . . . 257
General problem determination procedures . . . . 257
Resolving suspected power problems . . . . 258
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 258
Troubleshooting by symptom . . . . . . . . . 259
Power on and power off problems . . . . . . 259
Memory problems . . . . . . . . . . . . 260
Hard disk drive problems . . . . . . . . . 262
Water leak problems . . . . . . . . . . . 263
Monitor and video problems . . . . . . . . 266
Keyboard, mouse, KVM switch or USB-device
problems . . . . . . . . . . . . . . . 267
Optional-device problems . . . . . . . . . 268
Serial-device problems . . . . . . . . . . 269
Intermittent problems. . . . . . . . . . . 270
Network problems . . . . . . . . . . . . 271
Observable problems. . . . . . . . . . . 271
© Copyright Lenovo 2020, 2022 i
Software problems. . . . . . . . . . . . 274
Appendix A. Getting help and
technical assistance . . . . . . . . . . 275
Before you call . . . . . . . . . . . . . . . 275
Collecting service data . . . . . . . . . . . . 276
Contacting Support . . . . . . . . . . . . . 277
Appendix B. Notices. . . . . . . . . . 279
Trademarks . . . . . . . . . . . . . . . . 280
Important notes . . . . . . . . . . . . . . . 280
Particulate contamination . . . . . . . . . . . 280
Telecommunication regulatory statement. . . . . 281
Electronic emission notices . . . . . . . . . . 282
Taiwan BSMI RoHS declaration. . . . . . . 282
Taiwan import and export contact information . . . 282
Index . . . . . . . . . . . . . . . . . . 285
ii ThinkSystem SD650 Dual Node DWC Tray and NeXtScale n1200 DWC Enclosure Maintenance Manual
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
在安装本产品之前,请仔细阅读 Safety Information (安全信息)。
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright Lenovo 2020, 2022 iii
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