Digital Human Rights
MTN’s position on Digital Human Rights
MTN is guided by the following globally-
defined standards:
• The United Nations Universal
Declaration on Human Rights
• The United Nations "Protect,
Respect and Remedy" Framework
and Guiding Principles
• African Union Convention on Cyber
Security and Personal Data
Protection
• ECOWAS Supplementary Act
A/SA.1/01/10 on Personal Data
Protection (2010)
• SADC Model Law on Data
Protection (2012)
MTN is a member of these key bodies:
• Signatory of the United Nations
Global Compact
• Member of GSMA (Global System
for Mobile Communications):
• Sustainability Network
includes Human Rights
• Data Protection and Privacy
Working Group
• Center for Internet Security
• Information Security Forum
• GSM Association
More people than ever before
across the world have access to
information, services and
opportunities, with instant
connections that transcend
locations and borders. This has
created significant innovations
and opportunities for people to
enhance their lives and enjoy
greater access to rights than ever
before.
MTN’s networks, products and
services are supplied with the
intention of facilitating digital
communications and brightening
the lives of the societies in which
the company operates.
Our response to digital human
rights is underpinned by a sound
policy and due diligence
framework. Our approach is
consistent with internationally
recognised principles while
ensuring that MTN remains
compliant with the terms of our
various jurisdictional legal
obligations and licence conditions.
We believe in respecting and
protecting the rights of all people
to communicate, to share
information freely and responsibly,
and to enjoy privacy and security
regarding their data and their use
of digital communications.
Our commitment to digital human rights is an integral part of our
business strategy and sustainability framework and is embedded in
the highest levels of our governance structures.
Any comments or concerns can be logged through our in-country customer help
lines and via email to HumanRights@mtn.com.
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