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TestTrackSoloBug
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2009-02-09
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TestTrackSoloBug.pdf
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Until SoloBug, companies had to devise their own
means of receiving bug reports and feature requests
from their customers. Most often, customers had
to fill out a bug report form and either fax, mail,
or email it to a technical support department
where it was then hand- entered into the master
bug database. This low-tech procedure provided
no support for file attachments and left room for
communication nightmares.
SoloBug is a stand-alone bug reporting application that
works with TestTrack Pro to dramatically simplify the way
you receive bug reports from customers. As a TestTrack Pro
user, you can customize and distribute SoloBug freely to
your customers and beta sites.
Move beyond copying and pasting from emailed bug reports. SoloBug is simple and complete.
SoloBug Features
• Use TestTrack Pro to customize SoloBug to include product
names and your bug reporting terminology.
• Cross-platform SoloBug runs on Windows, Mac OS X,
Linux, Solaris (Sparc) and Palm OS.
• Customers can include file attachments with bug reports.
And, included screen shots can be viewed from within
TestTrack Pro.
• Easily capture your customers’ computer configuration,
making it easier to track configuration-specific issues.
• SoloBug is included free with TestTrack Pro and TestTrack
Studio.
SoloBug Benefits
• Eliminate data entry by automatically importing bug reports
into TestTrack Pro. When TestTrack Pro receives an email
with a SoloBug report, it is automatically added to the bug
database.
• Improve consistency by restricting input choices to your bug
reporting terminology
• Include a professional quality bug reporting tool with your
products or services.
• Let customers create bug reports offline.
SoloBug is available for Windows, Linux, Mac OS X, Solaris, and Palm OS
SoloBug
®
5412 Courseview Dr., Suite 200
Mason, OH 45040
TEL 513-754-1655
FAX 513-754-1660
www.seapine.com
©2006 Seapine Software, Inc. TestTrack Pro, TestTrack, Surround SCM, QA Wizard, SoloBug, SoloSubmit, Seapine CM, Seapine
SQA, and the Seapine logo are trademarks of Seapine Software, Inc. All other company products and company names are either
trademarks or registered trademarks of their respective companies. All rights reserved worldwide. Information presented here is
accurate as of the time of printing, but is subject to change or revision without notice. 6236.1 Testrack Pro SoloBug.indd 10/06
TestTrack
®
Pro
TestTrack
®
Pro
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