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Memory Dump Analysis Anthology, Volume 11
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MemoryDumpAnalysis
Anthology
Volume11
DmitryVostokov
SoftwareDiagnosticsInstitute
PublishedbyOpenTask,RepublicofIreland
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C
op
yri
gh
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© 20
1
8
by
Dm
i
tr
y
V
o
stok
o
v
Copyright
©
2018
by
Software
Diagnostics
Institute
Allrightsreserved.Nopartofthisbookmaybereproduced,storedinaretrievalsystem,or
transmitted,inanyformorbyanymeans,withoutthepriorwrittenpermissionofthepublisher.
Youmustnotcirculatethisbookinanyotherbindingorcover,andyoumustimposethesame
conditiononanyacquirer.
OpenTaskbooksareavailablethroughbooksellersanddistributorsworldwide.Forfurther
informationorcommentssendrequeststopress@opentask.com.
Productandcompanynamesmentionedinthisbookmaybetrademarksoftheirowners.
ACIPcatalogrecordforthisbookisavailablefromtheBritishLibrary.
ISBN13:9781912636112(Paperback)
Firstprinting,2018
Revision1.04(December2018)
Preface
Thisreferencevolumeconsistsofrevised,edited,crossreferencedandthematicallyorganized
articlesfromSoftwareDiagnosticsInstitute(DumpAnalysis.org+TraceAnalysis.org)and
SoftwareDiagnosticsLibrary(formerCrashDumpAnalysisblog,DumpAnalysis.org/blog).
Mostoftheselectedarticlesareaboutsoftwarediagnostics,rootcauseanalysis,debugging,
crashandhangdumpanalysis,softwaretraceandloganalysis.TheywerewritteninJune2017
November2018.Wehopethisreferenceisusefulfor:
SoftwareengineersdevelopingandmaintainingproductsonWindowsplatforms;
Technicalsupportandescalationengineersdealingwithcomplexsoftwareissues;
QualityassuranceengineerstestingsoftwareonWindowsplatforms;
Securityresearchers,reverseengineers,malwareandmemoryforensicsanalysts;
Traceandloganalysisarticlesareofinteresttousersofanyplatform.
Inthisvolume,wealsoincludepreviousarticlesfromtheformerCrashDumpAnalysisblognot
availableinprintform,andsomenoteswepostedonsocialmediasitessuchasFacebookover
thelast5years.
Ifyouencounteranyerror,pleasecontactmeusingthisform:
http://www.dumpanalysis.org/contact
Alternatively,sendmeapersonalmessageusingthiscontactemail:
dmitry.vostokov@dumpanalysis.org
Alternatively,viaTwitter@DumpAnalysis
Facebookpagesandgroup:
http://www.facebook.com/DumpAnalysis
http://www.facebook.com/TraceAnalysis
http://www.facebook.com/groups/dumpanalysis
PART1:CrashDumpAnalysisPatterns
SystemCall
Usually,threadsareBlocked(Volume2)waitingforsynchronizationobjectsorActive(Volume7)
runningthreads.Thereisadifferentcategoryofthreadsthatappearblockedinuserspacebutinfact,
maybedoingalotofinvisiblework(notvisiblefromthedumptype)inkernelspace.Wecallsuchan
analysispatternSystemCall.ComparethesethreadStackTraces(Volume1)fromStackTrace
Collection(Volume1):
#CallSite
00ntdll!NtWaitForMultipleObjects
01KERNELBASE!WaitForMultipleObjectsEx
02user32!MsgWaitForMultipleObjectsEx
03combase!ASTAWaitContext::KernelWait
04combase!ASTAWaitContext::Wait
05combase!CoMsgWaitInProcessEvents
06Windows_UI!Windows::UI::Core::CDispatcher::WaitAndProcessMessages
07Windows_UI!Windows::UI::Core::CDispatcher::ProcessEvents
08Windows_UI_Xaml!CJupiterWindow::RunCoreWindowMessageLoop
09Windows_UI_Xaml!CJupiterControl::RunMessageLoop
0aWindows_UI_Xaml!DirectUI::DXamlCore::RunMessageLoop
0btwinapi_appcore!Windows::ApplicationModel::Core::CoreApplicationView::Run
[...]
0ekernel32!BaseThreadInitThunk
0fntdll!RtlUserThreadStart
#CallSite
00user32!NtUserCallNoParam
01user32!MsgWaitForMultipleObjectsEx
02combase!ASTAWaitContext::KernelWait
03combase!ASTAWaitContext::Wait
04combase!CoMsgWaitInProcessEvents
05Windows_UI!Windows::UI::Core::CDispatcher::WaitAndProcessMessages
06Windows_UI!Windows::UI::Core::CDispatcher::ProcessEvents
07Windows_UI_Xaml!CJupiterWindow::RunCoreWindowMessageLoop
08Windows_UI_Xaml!CJupiterControl::RunMessageLoop
09Windows_UI_Xaml!DirectUI::DXamlCore::RunMessageLoop
0atwinapi_appcore!Windows::ApplicationModel::Core::CoreApplicationView::Run
[...]
0dkernel32!BaseThreadInitThunk
0entdll!RtlUserThreadStart
Thefirstthreadistraditionallywaiting,buttheotherwaswokeduptoprocessaninputmessageand
maybeblockedinthekernelordoingsomeworkthere.Incaseofadoubtwecandoublecheckthe
lastexecutedinstruction(fromthestacktraceperspective):
ists
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