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Avaya 在企业通讯领域的市场地位
Avaya #1, 2 or 3 in all markets
Telephony
Metric Time Position Share Position Share Position Share Position Share Position Share
Enterprise Telephony
[1]
[1]
Revenues 3Q06 # 1 20% # 6 7% # 4 9% # 3 12% # 2 18%
Lines 3Q06 # 2 12% # 6 8% # 5 9% # 1 14% # 3 11%
IP Telephony [2]
Revenues 3Q06 # 1 27% # 4 12% # 2 24% # 3 15% # 7 3%
Lines 3Q06 # 1 24% # 4 11% # 2 24% # 3 16% # 7 3%
Converged Telephony
[2]
Lines 3Q06 # 1 42% # 2 18% # 7 2% # 3 16% # 5 5%
Applications
Metric Time Position Share Position Share Position Share Position Share Position Share
Call Centers [3]
Agents 2006 # 1 39% # 3 10% # 4 7% # 2 11% # 7 3%
Voice Response [3]
Ports 2004 # 3 8% # 4 5% NA NA # 1 17% NA NA
Outbound Dialers [4]
Revenues 2005 # 2 30% # 3 10% NA NA NA NA NA NA
Enterprise Messaging
[5]
Revenues 2005 # 1 27% # 6 5% # 4 9% # 2 25% NA NA
Unified Messaging [6]
Revenues 2005 # 1 26% # 6 5% # 4 9% # 2 25% NA NA
Unified Comm [7]
Revenues 2006 # 1 25% # 4 8% # 2 20% # 5 8% # 3 9%
Audio Conferencing [4]
Revenues 2005 # 1 34% NA NA # 2 28% NA NA NA NA
Services
Metric Time Position Share Position Share Position Share Position Share Position Share
WW CPE Maintenance
[3]
Revenues
*
2005 # 2 7% # 18 1% NA NA NA NA # 5 5%
Sources: [1] Dell’Oro; [2] Synergy Research; [3] Gartner Group; [4] Frost & Sullivan; [5] In-Stat/MDR; [6] IDC; [7] Radicati
Notes: * includes hardware and software product support; Siemens includes Siemens Communications and Siemens Business Services
Leader
Q306 & most
recent available
