3
SAP AG 2000 KM as process in enginieering (iao180100) (Zinow) / 5
A unique characteristic of
knowledge is that it is one of the
few assets that grows most –
usually exponentially – when
shared.
James B. Quinn
Intelligent Enterprise
SAP AG 2000 KM as process in enginieering (iao180100) (Zinow) / 6
Culture
Culture
Culture
Appraisal
Appraisal
Appraisal
Content
Content
Content
Infrastructure
Infrastructure
Infrastructure
Employee
Employee
Employee
Employee-centered Knowledge Management
SAP’s Knowledge Management Products