没有合适的资源?快使用搜索试试~ 我知道了~
Knowledge Management Diagnostics in Software Development
需积分: 5 2 下载量 196 浏览量
2023-07-09
19:42:56
上传
评论
收藏 532KB PDF 举报
温馨提示
试读
10页
Knowledge Management Diagnostics in Software Development Organizations
资源推荐
资源详情
资源评论
Knowledge Management Diagnostics in Software Development
Organizations: a Systematic Literature Review
Claudia P. C. Maciel
Department of Computer
Federal Technological University of
Paraná – UTFPR
Cornélio Procópio, PR, Brazil
claudiamaciel@alunos.utfpr.edu.br
Érica Ferreira de Souza
Department of Computer
Federal Technological University of
Paraná – UTFPR
Cornélio Procópio, PR, Brazil
ericasouza@utfpr.edu.br
Ricardo de Almeia Falbo
Depart. of Computer Science,
Federal University of Espírito
Santo – UFES
Vitória, ES, Brazil
falbo@inf.ufes.br
Katia Romero Felizardo
Department of Computer
Federal Technological University of
Paraná – UTFPR
Cornélio Procópio, PR, Brazil
katiascannavino@utfpr.edu.br
Nandamudi L. Vijaykumar
Lab. of Computing and Applied
Mathematics, National Institute for
Space Research – INPE
São José dos Campos, SP, Brazil
vijay.nl@inpe.br
ABSTRACT
Context: Managing knowledge is one of the main challenges
for software development organizations. Thus, the principles
of Knowledge Management (KM) are presented as determi-
nant and effective factors for the software product quality.
There are several approaches to applying KM in an orga-
nization. However, for a KM approaches to succeed, it is
important to conduct a KM diagnostic in order to analyze
the KM current state that already exists in the organiza-
tion.
Ob jective:
The objective of this paper is to present
the results of a Systematic Literature Review (SLR) con-
ducted to summarize existing research on KM diagnostic
in software development organizations.
Metho d:
SLR was
performed by searching four electronic databases. We also
performed backward snowballing from reference lists of se-
lected studies.
Results:
From the SLR, we identified 24 studies
addressing investigated differents approaches related to KM
diagnostics in software development organizations.
Conclu-
sion:
Based on our results we conclude that in the software
engineering context the KM diagnosis practice still does not
seem consolidated.
CCS CONCEPTS
• Software and its engineering → Software creation and man-
agement;
Permission to make digital or hard copies of all or part of this work
for personal or classroom use is granted without fee provided that
copies are not made or distributed for profit or commercial advantage
and that copies bear this notice and the full citation on the first
page. Copyrights for components of this work owned by others than
ACM must be honored. Abstracting with credit is permitted. To copy
otherwise, or republish, to post on servers or to redistribute to lists,
requires prior specific permission and/or a fee. Request permissions
from permissions@acm.org.
SBQS, October 17–19, 2018, Curitiba, Brazil
© 2018 Association for Computing Machinery.
ACM ISBN 978-1-4503-6565-9/18/10. . . $15.00
https://doi.org/10.1145/3275245.3275260
KEYWORDS
Software Engineering, Knowledge Management, Knowledge
Management Diagnostic
ACM Reference Format:
Claudia P. C. Maciel, Érica Ferreira de Souza, Ricardo de Almeia
Falbo, Katia Romero Felizardo, and Nandamudi L. Vijaykumar.
2018. Knowledge Management Diagnostics in Software Develop-
ment Organizations: a Systematic Literature Review. In 17th
Brazilian Symposium on Software Quality (SBQS), October 17–
19, 2018, Curitiba, Brazil. ACM, New York, NY, USA, 10 pages.
https://doi.org/10.1145/3275245.3275260
1 INTRODUCTION
Creating systematic strategies to integrate the knowledge
in organizations is considered a great challenge [
4
]. Several
researches present different approaches in order to capture
and share knowledge in an organization, making knowledge
transparent to all those involved [
30
]. Working with organi-
zacional knowledge makes and amplifies knowledge created
by individuals as well as crystallizing and connecting it to
an organization’s knowledge system [40].
Knowledge Management (KM) has emerged as a discipline
with the purpose of acquiring, organizing and sharing the
knowledge in the organization, so that other members can
use it to make their work more effective and productive.
The main goal of KM is to make organizational knowledge
accessible and promote the emergence of new knowledge [
42
].
According to Bukowitz and Williams [
5
], KM also is the
process by which the organization generates wealth from its
knowledge or intellectual capital. In summary, KM is the
process through which organizations generate value from
their intellectual assets.
In relation to software engineering companies, a software
development process has as main aspects the rapid changes,
the use of sharp knowledge and the involving several peo-
ple in different activities and roles. Knowledge involved in
资源评论
AbelZ_01
- 粉丝: 919
- 资源: 5441
上传资源 快速赚钱
- 我的内容管理 展开
- 我的资源 快来上传第一个资源
- 我的收益 登录查看自己的收益
- 我的积分 登录查看自己的积分
- 我的C币 登录后查看C币余额
- 我的收藏
- 我的下载
- 下载帮助
安全验证
文档复制为VIP权益,开通VIP直接复制
信息提交成功