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2023亚太区医院调研洞察报告(英文版).pdf
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2023亚太区医院调研洞察报告(英文版).pdf
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| Confidential | Draft
2023 APAC Hospital
Insights Survey Findings
for Healthcare Providers
Summary materials
2023
| Confidential | Draft
2
• Summary
• Hospital financial outlook
• Operation priorities
• Digitalization trends
• About L.E.K.
Agenda
Every year, L.E.K. surveys several hundred hospitals across the SEA region to understand their
priorities and to support MedTech and pharma companies as they make key decisions
The insights enable healthcare
providers to make informed
decisions, including:
• What should be their
operational priorities in light of
key market dynamics and peer
performance
• Where investment needs to be
prioritized
• How to leverage digital and
enhance their service offerings
and engagement models with
patients and industry
stakeholders
L.E.K. conducts an annual
survey of several hundred
decision-makers at key hospitals
in the SEA region, including
Singapore, Thailand, Malaysia,
Vietnam, Indonesia and
Philippines to better understand
how key strategic priorities and
purchasing behaviors are shifting
3
| Confidential | Draft
The survey addresses issues
relating to the financial outlook of
hospitals, top operating priorities
in the next few years, as well as
the impact of digitalization on
hospitals
We surveyed 230 hospital directors from SEA markets across a variety of hospital types, hospital sizes,
and geographies
L.E.K. Hospital Priorities SEA survey respondent mix*
Percent of respondents (N=230)
9%
17%
13%
22%
22%
17%
0
20
40
60
80
100
Country of respondents
Philippines
Indonesia
Vietnam
Malaysia
Thailand
Singapore
230
4%
15%
30%
20%
22%
8%
0
20
40
60
80
100
Number of hospital beds
1000+
501-999
351-500
251-350
151-250
101-150
230
48%
52%
20
40
60
80
Public hospital
Private hospital
5%
12%
18%
30%
35%
100 100
Role at institution Type of institution
20
40
60
80
C-suite
Head of
operations
Head of
procurement
Head of medical
Head of nursing
230 230
0 0
* SEA market includes Indonesia, Vietnam, Thailand, Philippines, Malaysia and Singapore in 2023 survey
Source: L.E.K. 2023 APAC Hospital Priorities Survey
4
| Confidential | Draft
We explore three key themes: financial outlook, operation priorities, and digitalization
Summary of Findings
Financial outlook
• Robust recovery from COVID-19
with significant financial
improvement
• Project to be even more positive
for the next three years
Operation priorities
• Top strategic priority is to get
new technology
• 90% of hospitals plan to add
more acute beds
• Majority expected increase
capacity in diagnostic imaging,
primary care, dental, and
general surgery
Digitalization
• SEA regions show a higher
adoption rate in healthcare
digitalization solutions than the
APAC average
• Hospitals are increasingly
recognizing the value brought
by healthcare digitalization
solutions
Note: GPO=group purchasing organization
Source: L.E.K. 2023 APAC Hospital Priorities Survey
5
| Confidential | Draft
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