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隐私对广告程序化购买的影响(英).pdf
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隐私对广告程序化购买的影响(英).pdf
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ABOUT FORRESTER CONSULTING
Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their
organizations. Ranging in scope from a short strategy session to custom projects, Forrester’s Consulting services connect
you directly with research analysts who apply expert insight to your specific business challenges. For more information,
visit forrester.com/consulting.
© Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on the
best available resources. Opinions reflect judgment at the time and are subject to change. Forrester®, Technographics®,
Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other
trademarks are the property of their respective companies. [E-51473]
Project Director:
Ana Brzezinska,
Senior Market Impact Consultant
Contributing Research:
Forrester’s B2C marketing research group
Table of Contents
3 Executive Summary
4 Key Findings
5 Consumers Are Demanding Better Privacy Protections
And Technology Is Evolving To Meet Those Demands
8 Brands And Agencies Are Continuing
Their Investment In Programmatic
11 Technology Must Evolve To Meet The Needs
Of Buyers As Advertising Shifts to a Privacy-First Model
15 Preparedness Breeds Confidence For Brands And Agencies
16 Key Recommendations
18 Appendix
OPPORTUNITIES IN PROGRAMMATIC ADVERTISING ARISE AS ADVERTISERS LEAD WITH PRIVACY 2
Executive Summary
As third-party cookies and other identifiers are being phased out in the
name of better safeguarding consumer privacy, marketers are waking
up to a defining moment in advertising history. Consumers, whose day-
to-day lives are increasingly digital, expect relevant ad experiences and
demand that their privacy be respected. Programmatic advertising, which
has historically been advertisers’ and media agencies’ go-to solution for
technology-powered access to reach audiences across channels and
devices, must evolve to meet this moment.
The impending deprecation of third-party identifiers, an ever-expanding
set of privacy regulations worldwide, and consumers’ rising privacy
concerns mean that the programmatic advertising ecosystem, and the
advertising technology (adtech) that supports it, must adapt to a privacy-
first reality. Marketers and their agencies are assessing their needs in
light of these changes and prioritizing features and partners, which will
allow them to stand up to rapidly evolving regulatory restrictions and
customers’ expectations. They want machine learning and automation
built into their systems to help bridge data gaps; they need new skill sets
to navigate new tools and ever-changing trends and policy requirements;
and, critically, they expect technology companies to lead the conversation
about current and future changes and what they mean for clients.
In August 2021, Google commissioned Forrester Consulting to evaluate
demand-side approaches to the evolving landscape of privacy and
advertising. Forrester conducted four in-depth interviews with in-house
brand marketers and ad agency professionals and fielded an online
survey of 1,065 of the same audience to explore this topic.
OPPORTUNITIES IN PROGRAMMATIC ADVERTISING ARISE AS ADVERTISERS LEAD WITH PRIVACY 3
Key Findings
Consumers are consistently demanding more privacy
rights — and advertisers recognize that they have a
role in protecting these rights. Eighty-six percent of
marketers and agency professionals surveyed feel that
their organization has a responsibility to protect their
users’ privacy. These respondents recognize that the
changes being made to create a privacy-centric future
are for the best, but many struggle with how
to eectively address them today.
Marketers and agency professionals have faith in
programmatic advertising and plan to continue
investing in it. The overwhelming majority of
advertisers surveyed believe they are in a defining
moment in their career: Advertising is changing for
the better, and they must meet the challenge and
evolve with the changes.
Advertisers are investing in new product features
and people to help navigate this new future.
Advertiser needs are evolving as consumer
expectations and regulatory restrictions change.
They are expecting machine learning and automation
to be built into their demand-side platforms (DSPs)
and are investing in data science skill sets to maximize
those capabilities. Additionally, they expect clarity
and specificity from technology companies about the
impact of these upcoming changes.
OPPORTUNITIES IN PROGRAMMATIC ADVERTISING ARISE AS ADVERTISERS LEAD WITH PRIVACY 4
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