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信息技术 (IT) 和运营技术 (OT) 融合所带来的安全问题可以通过人工智能 (AI) 解决,尽管该技术也可能被恶意行为者利用。 该对 17 个国家的 1,000 名行业专业人士进行了调查,发现网络安全挑战和人工智能的采用是大型 OT 组织最关心的问题。 随着 OT 网络日益与企业资源规划 (ERP) 和制造执行系统 (MES) 等 IT 系统融合,它们增强了生产管理,但同时也使公司面临更多的网络威胁。 调查结果表明,遗留系统中过时软件中未修补的漏洞使 IT/OT 成为威胁行为者发起恶意软件和勒索软件攻击的目标。
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2024 State of Industrial
Networking Report
A global view of the evolution of operational technology and its impact
on security, IT, and future innovation.
Introduction
More than 1,000 respondents participated in
the 2024 State of Industrial Networking Report.
This, the inaugural edition, reveals how firms operating in industrial sectors worldwide
are designing and deploying their operational technology estate to improve security,
increase efficiency and provide a platform for innovation. We spoke to decision-
makers at firms in 17 countries, operating in more than 20 sectors including
manufacturing, utilities, energy, and transportation.
The report aggregates findings from
management to the C-suite at companies
with annual revenues of over $100 million.
We examine nuances by region and company
size, and delve into respondents’ most
pressing concerns.
Cisco, in association with Sapio Research, commissioned this double-blind study to
establish the highest business and technical priorities for industrial networks today: to
reveal how global organizations are overcoming challenges, where the opportunities
lie, and how to align resources for success.
2
2024 State of Industrial Networking Report
Executive Summary
3
2024 State of Industrial Networking Report
Cybersecurity is
top concern
Cybersecurity is the biggest reported challenge
in running and maintaining industrial networks.
The requirements of Industry 4.0, a backlog of legacy
systems and assets, an expanding attack surface,
and an overstretched workforce are exacerbating
the problem.
● Cybersecurity risks are the #1 internal barrier
to growth
● 89% say cybersecurity compliance is very
important in their operational network
● The #1 challenge when running industrial
infrastructure is mitigating against cyber threats
IT and OT teams must become
more collaborative
The management of organizations’ enterprise and
industrial networks is increasingly overlapping.
Executive leadership can see the benefits of a unified
approach, but currently the two functions are still
siloed; impacting efficiency and threatening the
overall security posture.
● 41% of firms’ IT and OT teams are working
independently on cybersecurity
● Organizations believe the #1 outcome of better
collaboration would be improved cybersecurity
● 92% of executive leaders and C-suite believe
there is significant value in having a unified
cybersecurity solution
AI is driving an infrastructure
refresh cycle
There is a clear sense that AI will boost business
growth for those who can successfully use it to run
better industrial networks. Leaders will ensure their
operational technology is capable of capturing the
data required to fuel AI models.
● 48% believe AI is the emerging technology likely to
have the biggest impact within the next five years
● AI is the #2 spending priority in the next two years
(after cybersecurity)
● Almost half (49%) expect AI to improve network
management across IT and OT
Table of Contents
4
2024 State of Industrial Networking Report
INTRODUCTION
LETTER 05
SECTION 3: The future of industrial networking
18
SECTION
1: The current state of industrial networking 06
Investments planned in AI and security
19
Industry
obstacles to growth: external 07 AI expected to improve IT/OT integration
20
Industry
obstacles to growth: internal 08 OT data fuels quality and optimization
21
Training
and collaboration mitigate risks 09 Futureproofing through people and tech
22
Majority
increase investment in OT 10
SECTION 4: Conclusion
23
Firms
bolster cybersecurity and AI capabilities 11 Key takeaways
24
SECTION
2: Challenges and opportunities 12
Industrial networking partner considerations
25
Firms
struggle to keep infrastructure secure 13
SECTION 5: Demographics and firmographics
26
A leap in cybersecurity
importance 14 Industry and annual revenue
27
Collaboration
presents cyber opportunities 15 Seniority and function
28
Firms
target better IT/OT alignment 16 Locations
29
C
-suite values a more unified approach 17
I’m happy to introduce Cisco’s inaugural 2024 State of
Industrial Networking Report.
Operational technology, and specifically the network
supporting industrial operations, has become a key
differentiator for organizations globally, across a wide
range of industries including manufacturing, utilities,
and transportation. In short, the network has never
been more important.
The 2024 State of Industrial Networking Report is unique
in that it captures the views and insights from over 1,000
operational leaders, across 17 countries and 20 industries.
While the potential of industrial transformation is clear,
the report highlights some of the most critical networking
challenges organizations face today, including cybersecurity,
IT/OT collaboration, and the adoption of AI.
At Cisco, we’ve been delivering solutions for both IT and
OT networks for decades, creating a unified solution that
delivers operational simplicity and security at the scale
needed for industrial networking.
Listening to our customers is the highest priority for Cisco,
and this year’s survey produced some deep insights on
what’s top of mind.
Our hope is that this report, summarizing feedback from
such a broad and diverse set of industrial leaders, will
provide you with context and benchmarks as you navigate
your strategy, decision making, and partnerships in the
coming year.
Together with our customers, we’ve witnessed exceptional
business outcomes and competitive advantages delivered
through operational network modernization.
We hope you find the report as valuable and informative
as we have.
Introduction Letter
Vikas Butaney
Senior Vice President, General Manager
Cisco Networking – SD-WAN, Multicloud, and Industrial IoT
5
2024 State of Industrial Networking Report
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