没有合适的资源?快使用搜索试试~ 我知道了~
基于ssm的装修公司CRM系统的设计与实现论文.docx
1.该资源内容由用户上传,如若侵权请联系客服进行举报
2.虚拟产品一经售出概不退款(资源遇到问题,请及时私信上传者)
2.虚拟产品一经售出概不退款(资源遇到问题,请及时私信上传者)
版权申诉
0 下载量 79 浏览量
2023-08-17
20:06:45
上传
评论
收藏 2.55MB DOCX 举报
温馨提示
试读
36页
基于ssm的装修公司CRM系统的设计与实现论文.docx
资源推荐
资源详情
资源评论
装修公司 CRM 系统的设计与实现
摘要:
装修公司 CRM 系统是一种针对装修公司管理业务的客户关系管理系统。该系
统主要用于帮助公司管理客户的信息、需求和进度,提高公司的业务效率和客户满
意度。本文将从系统的功能、势和实现过程三个方面进行介绍。
首先,装修公司 CRM 系统的主要功能包括客户信息管理、项目进度管理、合
同管理、报价管理、订单管理、售后服务管理等。客户信息管理模块可以记录客户
的基本信息需求、预算等,帮助公司更好地了解客户需求并为其提供更好的服务。
在项目进度管理模块中,系统可以记录项目的进度、完成情况等,帮助公司及时掌
握项目的进展情况,并为客户提更好的服务。装修公司 CRM 系统主要包括个人中
心、基础数据管理、客户管理、客户订单管理、客户流失管理、客户需求管理、营
销机会管理、员工管理等多个模块。
其次,装修公司 CRM 系统的优势主要有几点。首先,该系统可以提高公司的
工作效率,减少工作量和工作时间,提高公司的业务效率。其次,该系统可以提高
公司的客户满意度,帮助公司更好地理解客户需求并为其提更好的服务。第三,该
系统可以提高公司的竞争力,帮助公司更好地掌握市场信息和客户需求,提供更优
质的服务和产品。
最后,装修公司 CRM 系统的实现过程主要包括需求分析、系统设计、系统开
发、系统测试和系统上线等五个阶段。在需求分析阶段,需要明确系统的需求和功
能。在系统设计阶段,需要设计系统的架构和具体实现方式。在系统开发阶段,需
要根据设计方案进行系统开发。在系统测试阶段,需要对系统进行测试和优化。最
后,在系统上线阶段,需要将系统上线并进行后期维护。
总之,装修公司 CRM 系统是一种非常重要的管理工具,可以帮助公司更好地
管理客户信息、高业务效率和客户满意度。采用 JAVA 语言,结合 SpringBoot 框架
与 Vue 框架以及 MYSQL 数据库设计并实现的,在实现过程中,需要充分考虑公司
的需求和实际情况,确保系统的实用性和稳定性。
关键词:JAVA 语言;SpringBoot 框架;Vue 框架;装修公司 CRM 系统
Design and implementation of CRM system for decoration
company
Abstract: Decoration company CRM system is a kind of customer relationship
management system for decoration company management business. The system is
mainly used to help companies manage customer information, demand and progress,
improve the company's business efficiency and customer satisfaction. This paper will
introduce the function, potential and realization process of the system.
First of all, the main functions of the decoration company CRM system include customer
information management, project schedule management, contract management, quotation
management, order management, after-sales service management, etc. Customer
information management module can record customers' basic information needs, budgets,
etc., to help companies better understand customer needs and provide better services. In
the project schedule management module, the system can record the progress and
completion of the project, so as to help the company timely grasp the progress of the
project and provide better services for customers. Decoration company CRM system
mainly includes individual center, basic data management, customer management,
customer order management, customer loss management, customer demand management,
marketing opportunity management, staff management and other modules.
Secondly, the decoration company CRM system has several main advantages. Firstly, the
system can improve the working efficiency of the company, reduce the workload and
working time, and improve the business efficiency of the company. Secondly, the system
can improve the company's customer satisfaction, help the company better understand
the customer needs and provide better service for them. Third, the system can improve
the competitiveness of the company, help the company better grasp the market
information and customer needs, and provide better quality services and products.
Finally, the implementation process of CRM system of decoration company mainly
includes five stages: demand analysis, system design, system development, system
testing and system on-line. In the requirements analysis phase, the requirements and
functions of the system need to be defined. In the system design stage, we need to design
the system architecture and concrete implementation. In the system development stage,
we need to develop the system according to the design scheme. In the system test phase,
the system needs to be tested and optimized. Finally, in the online stage of the system, it
is necessary to put the system online and carry out later maintenance.
In conclusion, the CRM system for decoration companies is a very important
management tool that can help companies better manage customer information, high
business efficiency and customer satisfaction. Using JAVA language, combined with
SpringBoot framework, Vue framework and MYSQL database design and
implementation, in the implementation process, need to fully consider the needs and
actual situation of the company, to ensure the practicability and stability of the system..
Key words: JAVA language; SpringBoot framework; Vue framework; CRM system of decoration
company
目录
第 1 章 引言 ...................................................................................................1
1.1 开发背景与意义 .................................................................................1
1.2 研究目的 ............................................................................................1
1.3 国内外研究现状 .................................................................................2
1.4 论文结构 ............................................................................................2
第 2 章 主要技术 ............................................................................................3
2.1 Java 语言 ............................................................................................3
2.2 SpringBoot 框架 ..................................................................................4
2.3 Vue 框架..........................................................................................4
2.4 MySQL 数据库 ................................................................................4
第 3 章 系统分析 ............................................................................................5
3.1 可行性分析.........................................................................................5
3.2 业务流程分析 .....................................................................................6
3.3 需求分析 ............................................................................................6
第 4 章 系统设计 ............................................................................................8
4.1 系统总体功能设计..............................................................................8
4.1.1 管理员模块...............................................................................8
4.2 数据库设计.......................................................................................10
4.2.1 数据库设计概述......................................................................10
4.3.2 概念设计 ................................................................................10
4.3.3 表设计 ....................................................................................11
第 5 章 系统实现........................................................................................14
5.1 登录模块的实现 ...............................................................................14
5.2 个人中心模块 ...................................................................................14
5.3 基础数据管理模块............................................................................15
5.4 客户管理模块 ...................................................................................16
剩余35页未读,继续阅读
资源评论
毕业程序员
- 粉丝: 8990
- 资源: 1716
下载权益
C知道特权
VIP文章
课程特权
开通VIP
上传资源 快速赚钱
- 我的内容管理 展开
- 我的资源 快来上传第一个资源
- 我的收益 登录查看自己的收益
- 我的积分 登录查看自己的积分
- 我的C币 登录后查看C币余额
- 我的收藏
- 我的下载
- 下载帮助
安全验证
文档复制为VIP权益,开通VIP直接复制
信息提交成功