Magic Quadrant for Horizontal Portals
Gartner RAS Core Research Note G00170709, David Gootzit, Gene Phifer, Ray Valdes, Eric Knipp, 17 September 2009
Buying activity in the horizontal portals market is increasingly
focused on a core group of large-enterprise software vendors
and open-source alternatives. Vendors differentiate themselves
based on social computing and mashup functionality, as well as
on moving toward WOA-based architectures.
WHAT YOU NEED TO KNOW
Open Text’s acquisition of Vignette in July 2009 and Oracle’s pending acquisition of Sun
Microsystems continue the horizontal portal market’s trend toward vendor consolidation.
Most new horizontal portal projects are being launched based on a narrowing list of horizontal
portal vendors. Some open-source horizontal portal and portal-as-a-service options provide
alternatives for enterprises unwilling to invest with the enterprise software megavendors
increasingly dominating this space.
Through August 2009, new portal deals were dominated by a core group of high-profile,
enterprise-focused software vendors. In over 400 inquiries taken by members of the Gartner
portal team since the publication of the 2008 horizontal portal Magic Quadrant, Microsoft,
IBM, Oracle and, to a lesser extent, SAP, have been the most frequently asked-about
megavendors in horizontal portal inquiries. At least one of these vendors is mentioned in over
75% of new portal vendor selection calls. On the open-source front, Liferay has been raised
by Gartner clients during this period as an open-source portal they’re considering over twice
as often as the Red Hat JBoss portal.
Liferay and Red Hat JBoss, the two commercial open-source horizontal portal vendors profiled
in this research, continue to benefit from the economic turmoil that has constrained IT budgets
for much of 2008 and 2009. While these vendors have yet to prove themselves across the
full range of portal deployment scenarios, large enterprises have increasingly been attracted
to using them for new portal projects, even in some cases where large-scale investment in
incumbent portal products exists. Although other commercial, open-source, horizontal portal
vendors and numerous open-source, horizontal portal initiatives exist, Liferay and Red Hat have
achieved the most enterprise penetration of open-source horizontal portals, and are the only
open-source portal alternatives that meet our market inclusion criteria.
In addition to playing a major role in many on-premises horizontal portal evaluations,
Microsoft has fueled market interest in portal-as-a-service with SharePoint Online. Gartner’s
research indicates that large-enterprise use of SharePoint Online has focused on the
SharePoint Online Dedicated offering, rather than SharePoint Online Standard. This portal
consumption mechanism actually represents a different model than the portal-as-a-service
consumption mechanism. While functional capabilities differ today between SharePoint Online
Standard and SharePoint Online Dedicated. Microsoft hopes to eliminate these differences
with the release of SharePoint Server 2010. Although no other megavendor has announced
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