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state-of-devops-2016
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2022-06-09
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state-of-devops-2016
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Contents
01 Executive summary 3
02 Who took the survey? 8
03 IT performance & employee engagement 13
04 Building quality in 22
05 Lean product management 32
06 Changing organizational culture and identity 36
07 Understanding the ROI of DevOps 40
Conclusion 52
Methodology 53
About the authors 54
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2016 State of DevOps Report | presented by Puppet + DORA
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2
Executive summary
The fifth annual State of DevOps Report confirms
and highlights the fact that achieving higher IT and
organizational performance is a team eort spanning
development and operations — and it’s an investment
that can deliver powerful returns.
This year’s report shows how improving the entire product
lifecycle — from initial product planning, to quality and
security assurance, to customer feedback — speeds up
delivery while improving quality, security and business
outcomes. DevOps practices also improve organizational
culture and enhance employee engagement.
01
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2016 State of DevOps Report | presented by Puppet + DORA
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Chapter 01 — Executive summary
Over the past five years, we’ve surveyed more than 25,000
technical professionals worldwide to better understand how
the technical practices, cultural norms, and lean management
practices we associate with DevOps aect IT performance and
organizational performance.
Last year we looked at several dimensions of DevOps,
including lean management practices; application architecture;
the role of IT managers in a DevOps transformation; diversity;
deployment pain; and burnout. In short, we confirmed that
there’s a lot more to IT performance than technical practices.
In order to create sustained high performance, organizations
need to invest just as much in their people and processes as
they do in their technology.
We wanted this year’s survey to address some of the most
pressing issues for the DevOps community today. These
include concerns about understanding the ROI of DevOps;
the role of experimentation and its value; how to integrate
security into DevOps; and the relationship between employee
engagement and organizational success.
2016 State of DevOps Report | presented by Puppet + DORA
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Chapter 01 — Executive summary
4
Key findings
1. High-performing organizations are decisively
outperforming their lower-performing peers in terms
of throughput. High performers deploy 200 times
more frequently than low performers, with 2,555 times
faster lead times. They also continue to significantly
outperform low performers, with 24 times faster recovery
times and three times lower change failure rates.
2. High performers have better employee loyalty, as
measured by employee Net Promoter Score (eNPS).
Employees in high-performing organizations were
2.2 times more likely to recommend their organization
to a friend as a great place to work, and 1.8 times more
likely to recommend their team to a friend as a great
working environment. Other studies have shown that
this is correlated with better business outcomes.
2,555x shorter lead
times
2,555x
High-performing IT organizations
report experiencing:
200x more frequent
deployments
200x
3x lower
change failure rate
3x
24x faster
recovery from failures
24x
2016 State of DevOps Report | presented by Puppet + DORA
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Chapter 01 — Executive summary
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