Beginning in late 2013, we embarked on a four-year research journey to investigate what capabilities and practices are important to accelerate the development and delivery of software and, in turn, value to companies. These results are seen in their profitability, productivity, and market share. We see similarly strong effects in no
ncommercial outcomes of effectiveness, efficiency, and customer satisfaction.
This research fills a need that isn’t currently served in the market. By using rigorous research methods traditionally only found in academia, and making it accessible to industry, our goal is to advance the state of software development and delivery. By helping the industry identify and understand the capabilities that actually drive performance improvements in a statistically meaningful way—more than just anecdote, and beyond the experiences of one or a few teams—we can help the industry improve.