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印度互联网与社会中心-印度AI制造业发展状况(英文)-7-49页.pdf
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印度互联网与社会中心-印度AI制造业发展状况(英文)-7-49页.pdf
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AI and
the Manufacturing
and Services Industry
in India
REPORT BY
Geethanjali Jujjavarapu, Elonnai Hickok, Amber Sinha
MAPPING BY
Shweta Mohandas and Sidharth Ray
RESEARCH ASSISTANCE BY
Pranav M Bidare and Mayank Jain
The Centre for Internet and Society, India
Designed by Saumyaa Naidu
Shared under
Creative Commons Attribution 4.0 International license
Contents
Executive Summary 1
Introduction 1
Methodology 2
State of AI in Manufacturing and Services in India 3
Sector Deep Dives 3
Sector Neutral 4
Electronics 4
Heavy Electricals 5
Agriculture 7
Automobiles 8
IT Services 10
Stakeholder Ecosystem 14
Government Led Initiatives 18
Legal and Ethical Considerations and Policy Landscape 19
Security and Safety 19
Privacy 20
Access and Ownership of Data and Technology and Competition 21
Labor and Workers Rights 23
Liability, Negligence, and Standards of Care Regime 25
Governance and Design 26
Challenges to Development and Adoption of AI 27
Learnings from Other Contexts 30
Recommendations 31
Conclusion 36
Annex 1 AI in Manufacturing and Services: Stakeholder Mapping 39
1
Executive Summary
Reports on the impact of AI in the manufacturing and IT and Services sector in India often
paint a picture of stagnant job growth and even job loss.
1
AI is disrupting traditional business
models in the IT sector, the auto sector, and other manufacturing industries.
2
Experts have
highlighted the need to adapt to these changes, beginning with education towards enabling
individuals to move and work higher up the value chain in innovative capacities.
3
Forms of
smart manufacturing are also starting to come up in India: Wipro and Infosys have launched
AI platforms, and the Indian Institute of Science is developing a smart factory with support
from Boeing Company and General Electric.
4
Identified challenges to the incorporation
of AI in the manufacturing sector in India include lack of value creation in the industry,
discrepancies in needed skills and available skills, capacity issues amongst professionals,
infrastructure inadequacies and challenges in access to technologies.
5
This report seeks to map the present state of AI in the manufacturing and services
industry in India. In doing so, it explores: Use: What is the present use of AI in different
sub sectors of manufacturing and services? What is the narrative and discourse around AI
and manufacturing and services in India? Actors: Who are the key stakeholders involved in
the development, implementation and regulation of AI in the manufacturing and services
industry? Impact: What is the potential and existing impact of AI in manufacturing and
services? Regulation: What are the challenges faced in policy making around AI in the
manufacturing and services industry? Are there key steps that regulators and industry need
to take when adopting AI into the sector?
Introduction
With the inroading of Artificial Intelligence (AI) and Internet of Things (IoT) into the
manufacturing sector, countries are inevitably faced with a number of policy concerns which
need to be addressed at various levels keeping in mind the socio-economic factors that
influence policy making in that particular country. India, unlike its G20 counterparts is yet
to fully tap the available opportunities that AI presents.
6
Reports have noted that business
sectors and manufacturing units are yet to fully exploit the available talent pool from leading
technological universities and budding startups. Companies have analysed that deployment
1 Why Automation is a Threat to India’s Growth, Edd Gent. Retrieved February 23, 2018, from
http://www.bbc.com/future/story/20170510-why-automation-could-be-a-threat-to-indias-growth
2 Machines vs Humans: The Battle for Jobs in India is Affecting Not Just IT engineers, Madhura
Karnik. Retrieved February 23, 2018, from: https://qz.com/990558/machines-vs-humans-the-battle-for-
jobs-in-india-is-affecting-not-just-it-engineers/
3 India and The Artificial Intelligence Revolution, Shashi Shekhar Vempati. Retrieved February
23, 2018, from http://carnegieendowment.org/files/CP283_Vempati_final.pdf
4 Towards Smart Manufacturing: Industry 4.0 and India, Make in India Portal. Retrieved February
23, 2018, from http://www.makeinindia.com/article/-/v/towards-smart-manufacturing-industry-4-0-
and-india
44 AI dominates: Indian IT stares at talent shortage in digital, cloud skills, Ayan Pramanik. Available
at: http://www.business-standard.com/article/companies/ai-dominates-indian-it-stares-at-talent-
shortage-in-digital-cloud-skills-117010700469_1.html
5 AI dominates: Indian IT Stares at Talent Shortage in Digital, Cloud Skills, Ayan Pramanik.
Retrieved February 23, 2018, from http://www.business-standard.com/article/companies/ai-
dominates-indian-it-stares-at-talent-shortage-in-digital-cloud-skills-117010700469_1.html
6 Accelerating India’s Economic Growth With Artificial Intelligence, Accenture (2017), Retrieved
March 5, 2018, from https://www.accenture.com/t20171220T030619Z__w__/in-en/_acnmedia/PDF-68/
Accenture-ReWire-For-Growth-POV-19-12-Final.pdf.
2
of AI to its full potential can add US$975 billion to India’s economy by 2035. This can be
achieved with policy makers and the business sector actively working together to achieve
this goal.
7
The most significant impact of AI in the manufacturing sector will be enhancing efficiency,
and bringing simplicity into the process of production through mechanization of tasks
previously performed by humans. This will also improve machine interactions and promote
real time decision making in the process of manufacturing. While a move towards complete
automation has its own benefits of accuracy and efficiency, it raises socio-economic
and ethical concerns which need to be addressed before fullly integrating AI into the
manufacturing sector. This requires policy makers, business sector, IT sector and the
government along with other players in the field to reconcile such clashing concerns to arrive
at policy solutions which exploit the available technology to achieve economic benefits while
balancing the ethical concerns and issues of job displacement.
Methodology
From CIS’ literature review on AI undertaken in December 2017, we learned that there is no
single definition of AI.
8
For the purposes of this report, we have drawn upon the definitions
outlined in the literature review and reached a broad understanding of AI as a dynamic
learning system that can be used in decision making and actioning.
This report seeks to map the growth and potential of AI across the manufacturing and
services sector in India. The study will look at the existing stakeholders, current and potential
uses of AI, impacts of deploying AI in the sector, barriers to AI in India and other relevant
topics in order to provide a comprehensive understanding of the state of AI in India and the
way forward. Manufacturing is a broad industry that encompasses a number of different sub
sectors.
9
After undertaking a review of sectors via desk research for considerable uptake
or potential for uptake of AI in India, for the purposes of this report, the study has been
narrowed down to focus on electronics, heavy electricals, agriculture, and automobiles
under the manufacturing sector and IT Services under the service sector. For example,
through a review of online reports and speaking with experts in the field we learned that
AI is not presently being used textiles in India. The study encompasses the development of
AI solutions that can be adopted in a company’s processes, the use of AI in the process of
manufacturing, and insights into the use and incorporation of AI into the end product itself.
For the purpose of identifying the use of AI and distinguishing from other technologies, we
captured solutions and use examples that self identified as ‘AI’ or that appeared to take
on ‘brain related’ functions.
10
Search terms for identifying the use AI included: artificial
intelligence, autonomous, machine learning, natural language processing, robotics, computer
vision, neural networks, smart factory, and future of work. Search terms to identify sectors
included: manufacturing agriculture, IT, IT and services, electronics, heavy electricals,
autonomous vehicles, automobiles, and automotive.
The report further looks at the impact of AI on the identified sectors along with analysing
existing barriers to its deployment, ethical and legal questions and concerns, and possible
7 Ibid.
8 Artificial Intelligence: Literature Review (2017, December 16). Retrieved January 5, 2018, from
https://cis-india.org/internet-governance/blog/artificial-intelligence-literature-review
9 For example, The India Brand Equity Foundation 23 Different Sub Sectors Under
Manufacturing. For more information see: https://www.ibef.org/download/Manufacturing-Report-
Jan-2018.pdf
10 This was a distinction and possible way of identifying AI shared in the “AI and Manufacturing”
roundtable held on January 19th 2018.
3
solutions. It also seeks to outline key government initiatives in the field which boost the use,
adoption and development of AI in India.
This report forms a part of the larger project on Artificial Intelligence undertaken by the
Centre for Internet and Society
11
and relies on primary and secondary sources including news
items, company websites, industry reports, policy and legislation, interviews, and roundtable
inputs.
12
State of AI in Manufacturing and Services in
India
Deployment of AI in manufacturing and services operations will ensure accuracy and
precision in the process and will avoid delays with faster change in operations when
required. It will also forecast risks and demands based on available data to ensure optimal
production.
13
The process of manufacturing can be made smarter and environmentally sound,
thus avoiding mishaps. The use of AI on the factory floor can help increase productivity and
quality along with ensuring a robust safety framework.
14
The Indian government’s push towards ‘Make in India’ and ‘Industry 4.0’ has incentivized
startups, software companies and manufacturing units to integrate technology, including
AI, into their day-to-day processes to increase accuracy, productivity and efficiency.
15
To
understand the state of AI, this section is comprised of a number of sub-sections that delve
into the use of AI in manufacturing and services, legal and ethical considerations, relevant
government initiatives, challenges, and recommendations associated with the uptake and
deployment of AI in manufacturing and services.
Sector Deep Dives
While our research showed that the adoption of AI is not widespread across all sectors of
the manufacturing industry, there has been significant transformation in certain parts of the
industry with companies developing, adopting, and integrating AI technologies and solutions
into their processes and products - including electronics, heavy electricals, automobile,
and agriculture. The services sector has seen significant uptake of AI - in particular the IT
sector. At the same time there are a number of ‘sector neutral’ companies that develop AI
technologies that can be applied to the process of manufacturing and services.
11 Y. Paul, Centre for Internet and Society (2018, January 26). Artificial Intelligence and the
Healthcare Industry in India, Retrieved February 23, 2018, from https://cis-india.org/internet-
governance/blog/artificial-intelligence-and-the-healthcare-industry-in-india
12 S. Mohandas, Centre for Internet and Society (2018, February 13). AI and Manufacturing and
Services in India: Looking Forward. Retrieved February 23, 2018, from https://cis-india.org/internet-
governance/blog/ai-and-manufacturing-and-services-in-india-looking-forward
13 Artificial Intelligence and Robotics - 2017: Leveraging Artificial Intelligence and Robotics
for Sustainable Growth, PWC. Retrieved February 23, 2018, from https://www.pwc.in/assets/pdfs/
publications/2017/artificial-intelligence-and-robotics-2017.pdf
14 Ibid.
15 AI, Cognitive Technologies and IoT Spurring Digital India: Microsoft, Jasmeen Nagpal. Retrieved
February 23, 2018, from https://cio.economictimes.indiatimes.com/news/strategy-and-management/
ai-cognitive-technologies-iot-spurring-digital-india-microsoft/62077694
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