ptg
Carnegie Mellon
Software Engineering Institute
The SEI Series in Software Engineering
Many of the designations used by manufacturers and sellers to distinguish their products are
claimed as trademarks. Where those designations appear in this book, and the publisher was aware
of a trademark claim, the designations have been printed with initial capital letters or in all capitals.
CMM, CMMI, Capability Maturity Model, Capability Maturity Modeling, Carnegie Mellon,
CERT, and CERT Coordination Center are registered in the U.S. Patent and Trademark Office by
Carnegie Mellon University.
ATAM; Architecture Tradeoff Analysis Method; CMM Integration; COTS Usage-Risk Evaluation;
CURE; EPIC; Evolutionary Process for Integrating COTS Based Systems; Framework for Software
Product Line Practice; IDEAL; Interim Profile; OAR; OCTAVE; Operationally Critical Threat,
Asset, and Vulnerability Evaluation; Options Analysis for Reengineering; Personal Software Pro-
cess; PLTP; Product Line Technical Probe; PSP; SCAMPI; SCAMPI Lead Appraiser; SCAMPI
Lead Assessor; SCE; SEI; SEPG; Team Software Process; and TSP are service marks of Carnegie
Mellon University.
This publication incorporates portions of “Watts New” by Watts S. Humphrey, © 1997-2007, The
Personal Software Process (PSP) (CMU/SEI-2000-TR-022) by Watts S. Humphrey, © 2000, and
The Team Software Process (TSP) (CMU/SEI-2000-TR-023) by Watts S. Humphrey, © 2000,
Carnegie Mellon University, with special permission from its Software Engineering Institute.
Excerpts from the following books are reproduced by permission of Pearson Education, Inc.: A
Discipline for Software Engineering; Introduction to the Personal Software Process
SM
; Managing Tech-
nical People: Innovation, Teamwork, and the Software Process; Introduction to the Team Software
Process
SM
; Winning with Software: An Executive Strategy; PSP
SM
: A Self-Improvement Process for Soft-
ware Engineers; TSP
SM
: Coaching Development Teams; and TSP
SM
: Leading a Development Team.
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or implied warranty of any kind and assume no responsibility for errors or omissions. No liability is
assumed for incidental or consequential damages in connection with or arising out of the use of the
information or programs contained herein.
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Library of Congress Cataloging-in-Publication Data
Humphrey, Watts S., 1927-
Reflections on management : how to manage your software projects, your teams, your boss, and
yourself / Watts S. Humphrey with William R. Thomas.
p. cm. — (The SEI series in software engineering)
Includes bibliographical references and index.
ISBN 978-0-321-71153-3 (pbk. : alk. paper)
1. Computer software—Development—Management. 2. Process control. I. Thomas, William R.,
1962- II. Title.
QA76.76.D47H863 2010
005.1068—dc22
2010005103
Copyright © 2010 Pearson Education, Inc.
All rights reserved. Printed in the United States of America. This publication is protected by copy-
right, and permission must be obtained from the publisher prior to any prohibited reproduction,
storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical,
photocopying, recording, or likewise. For information regarding permissions, write to:
Pearson Education, Inc.
Rights and Contracts Department
501 Boylston Street, Suite 900
Boston, MA 02116
Fax: (617) 671-3447
ISBN-13: 978-0-321-71153-3
ISBN-10: 0-321-71153-X
Text printed in the United States on recycled paper at Courier in Stoughton, Massachusetts.
First printing, March 2010
From the Library of Wow! eBook