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施乐复印机DCC3000维修手册:dcc3000_e_ver1.2_chap06.pdf
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施乐复印机DCC3000维修手册:dcc3000_e_ver1.2_chap06.pdf
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Chapter 6 General
12/2008
6-1
DocuCentre-II C3000
General
Version 1.2
6 General
6.1 How to use the Service Mode
6.1.1 UI Diagnostic Mode ............................................................................................... 6-5
6.1.2 Jam Report............................................................................................................ 6-6
6.1.3 Failure Report........................................................................................................ 6-7
6.1.4 Shutdown Report................................................................................................... 6-7
6.2 How to use the UI Diag
6.2.1 Machine ID / Billing Data ....................................................................................... 6-9
6.2.2 Printing HFSI Report ............................................................................................. 6-9
6.2.3 Initialize HFSI Counters......................................................................................... 6-10
6.2.4 Adjust Toner Density ............................................................................................. 6-12
6.2.5 Tray5 (Bypass) Guide Adjustment ........................................................................ 6-12
6.2.6 Initialize NVM ........................................................................................................ 6-13
6.2.7 Component Control ............................................................................................... 6-14
6.2.8 Analog Monitor ...................................................................................................... 6-27
6.2.9 Initialize Hard Disk................................................................................................. 6-28
6.2.10 Test Pattern Print ................................................................................................ 6-28
6.2.11 NVM Read/Write ................................................................................................. 6-29
6.2.12 Size Detection Auto Adjust.................................................................................. 6-30
6.2.13 Blank Page Threshold Value............................................................................... 6-31
6.2.14 Signals Sending Test .......................................................................................... 6-31
6.2.15 Relay On/Off Test................................................................................................ 6-32
6.2.16 Webpage Administrator Password ...................................................................... 6-32
6.2.17 Center Tray Offsetting ......................................................................................... 6-33
6.2.18 E-Mail Icon .......................................................................................................... 6-33
6.2.19 FAX Output Separation ....................................................................................... 6-34
6.3 General Procedures
GP 1 Intermittent Problem RAP ...................................................................................... 6-35
GP 2 Fax Diagnostics...................................................................................................... 6-36
GP 3 Resetting the Administrator Password ................................................................... 6-38
GP 4 Replacing Billing PWBs.......................................................................................... 6-38
GP 5 Printing Reports ..................................................................................................... 6-39
GP 6 Special Boot Modes ............................................................................................... 6-40
GP 7 Country Code Setting............................................................................................. 6-40
GP 8 Firmware Version ................................................................................................... 6-41
6.4.1.1 Chain 740-xxx IOT Manager
6.4.1.1.1 Chain 740-xxx IOT Manager(DC-III C4100G) ................................................. 6-43
6.4.1.1.2 Chain 740-xxx IOT Manager(DC-II C3000)..................................................... 6-47
6.4.1.2 Chain 741-xxx Drive/MQ/NOHAD
6.4.1.2.1 Chain 741-xxx Drive/MQ/NOHAD(DC-III C4100G) ......................................... 6-51
6.4.1.2.2 Chain 741-xxx Drive/MQ/NOHAD(DC-II C3000)............................................. 6-53
6.4.1.3 Chain 742-xxx Paper Handling
6.4.1.3.1 Chain 742-xxx Paper Handling(DC-III C4100G) ............................................. 6-55
6.4.1.3.2 Chain 742-xxx Paper Handling(DC-II C3000) ................................................. 6-72
6.4.1.4 Chain 744-xxx Fuser
6.4.1.4.1 Chain 744-xxx Fuser(DC-III C4100G) ............................................................. 6-85
6.4.1.4.2 Chain 744-xxx Fuser(DC-II C3000)................................................................. 6-88
6.4.1.5 Chain 746-xxx Xfer
6.4.1.5.1 Chain 746-xxx Xfer(DC-III C4100G)................................................................ 6-91
6.4.1.5.2 Chain 746-xxx Xfer(DC-II C3000) ................................................................... 6-116
6.4.1.6 Chain 747-xxx Xfer2
6.4.1.6.1 Chain 747-xxx Xfer2(DC-III C4100G).............................................................. 6-139
6.4.1.6.2 Chain 747-xxx Xfer2(DC-II C3000) ................................................................. 6-149
6.4.1.7 Chain 749-xxx ROS
6.4.1.7.1 Chain 749-xxx ROS(DC-III C4100G) .............................................................. 6-163
6.4.1.7.2 Chain 749-xxx ROS(DC-II C3000) .................................................................. 6-164
6.4.1.8 Chain 751-xxx Xero/Clean
6.4.1.8 Chain 751-xxx Xero/Clean (IOT NVM) ............................................................... 6-167
6.4.1.9 Chain 752-xxx Process Control
6.4.1.9.1 Chain 752-xxx Process Control(DC-III C4100G)............................................. 6-169
6.4.1.9.2 Chain 752-xxx Process Control(DC-II C3000) ................................................ 6-174
6.4.1.10 Chain 753-xxx Process Control
6.4.1.10.1 Chain 753-xxx Process Control(DC-III 4100G) ............................................. 6-179
6.4.1.10.2 Chain 753-xxx Process Control(DC-II 3000) ................................................. 6-181
6.4.1.11 Chain 760-xxx Registration Control
6.4.1.11.1 Chain 760-xxx Registration Control(DC-III C4100) ....................................... 6-183
6.4.1.11.2 Chain 760-xxx Registration Control(DC-II C3000) ........................................ 6-188
6.4.1.12 Chain 762-xxx Deve
6.4.1.12.1 Chain 762-xxx Deve(DC-III C4300G)............................................................ 6-193
6.4.1.12.2 Chain 762-xxx Deve(DC-II C3000)................................................................ 6-196
6.4.1.13 Chain 764-xxx Output Control
6.4.1.13 Chain 764-xxx Output Control ......................................................................... 6-199
6.4.2.1 Chain 710-xxx IISS(DADF)
6.4.2.1 Chain 710-xxx IISS(DADF) ................................................................................ 6-201
6.4.2.2 Chain 711-xxx CVT DADF
6.4.2.2 Chain 711-xxx CVT DADF ................................................................................. 6-203
6.4.2.3 Chain 715-xxx IISS
6.4.2.3 Chain 715-xxx IISS............................................................................................. 6-213
6.4.2.4 Chain 719-xxx Configuration
12/2008
6-2
DocuCentre-II C3000
Version 1.2
General
6.4.2.4 Chain 719-xxx Configuration .............................................................................. 6-227
6.4.3.1 Chain 700-xxx, 701-xxx, 702-xxx Common
6.4.3.1.1 Chain 700,702-xxx Common (DC-III C4100G)................................................ 6-229
6.4.3.1.2 Chain 700-xxx, 701-xxx, 702-xxx Common (DC-II C3000) ............................. 6-254
6.4.3.2 Chain 720-xxx Meter Counter
6.4.3.2.1 Chain 720-xxx Meter Counter (DC-III C4100G) .............................................. 6-269
6.4.3.2.2 Chain 720-xxx Meter Counter (DC-II C3000) .................................................. 6-270
6.4.3.3 Chain 730~734-xxx Stored Data
6.4.3.3.1 Chain 730~734-xxx Stored Data (DC-III C4100G) .......................................... 6-271
6.4.3.3.2 Chain 730~734-xxx Stored Data (DC-II C3000).............................................. 6-272
6.4.3.4 Chain 770-xxx I/O Port Protocol
6.4.3.4.1 Chain 770-xxx I/O Port Protocol (DC-III C4100G)........................................... 6-273
6.4.3.4.2 Chain 770-xxx I/O Port Protocol (DC-II C3000)............................................... 6-288
6.4.3.5 Chain 770-xxx, 840-xxx Scan Service
6.4.3.5.1 840-xxx Scan Service (DC-III C4100G)........................................................... 6-297
6.4.3.5.2 Chain 770-xxx, 840-xxx Scan Service (DC-II C3000) ..................................... 6-303
6.4.3.6 Chain 780-xxx IOT
6.4.3.6.1 Chain 780-xxx IOT (DC-III C4100G) ............................................................... 6-307
6.4.3.6.2 Chain 780-xxx IOT (DC-II C3000) ................................................................... 6-319
6.4.3.7 Chain 785-xxx IIT
6.4.3.7.1 Chain 785-xxx IIT (DC-III C4100G) ................................................................. 6-325
6.4.3.7.2 Chain 785-xxx IIT (DC-II C3000) ..................................................................... 6-328
6.4.3.8 Chain 790-xxx UI
6.4.3.8.1 Chain 790-xxx UI (DC-III C4100G).................................................................. 6-331
6.4.3.8.2 Chain 790-xxx UI (DC-II C3000)...................................................................... 6-372
6.4.3.9 Chain 790-xxx, 810-xxx Copy Service
6.4.3.9.1 Chain 810-xxx Copy Service (DC-III C4100G) ................................................ 6-395
6.4.3.9.2 Chain 790-xxx, 810-xxx Copy Service (DC-II C3000) ..................................... 6-404
6.4.3.10 Chain 800-xxx,806-xxx Print Service
6.4.3.10.1 Chain 800~809-xxx Print Service (DC-III C4100G)....................................... 6-413
6.4.3.10.2 Chain 800-xxx,806-xxx Print Service (DC-II C3000) ..................................... 6-420
6.4.3.11 Chain 820-xxx, 823-xxx, 825-xxx FAX Service
6.4.3.11.1 Chain 820~825-xxx FAX Service (DC-III C4100G) ....................................... 6-421
6.4.3.11.2 Chain 820-xxx, 823-xxx, 825-xxx FAX Service (DC-II C3000) ...................... 6-444
6.4.3.12 Chain 830-xxx iFAX Service
6.4.3.12.1 Chain 830-xxx iFAX Service (DC-III C4100G)............................................... 6-461
6.4.3.12.2 Chain 830-xxx iFAX Service (DC-II C3000) .................................................. 6-463
6.4.3.13 Chain 850-xxx EP-SV
6.4.3.13.1 Chain 850-xxx EP-SV (DC-III C4100G)......................................................... 6-467
6.4.3.13.2 Chain 850-xxx EP-SV (DC-II C3000) ............................................................ 6-469
6.4.3.14 Chain 860-xxx EP-DX
6.4.3.14.1 Chain 860-xxx EP-DX (DC-III C4100G) ........................................................ 6-471
6.4.3.14.2 Chain 860-xxx EP-DX (DC-II C3000)............................................................ 6-472
6.4.3.15 Chain 870-xxx, 900-xxx Diagnostics
6.4.3.15.1 Chain 870~900-xxx Diag (DC-III C4100G).................................................... 6-475
6.4.3.15.2 Chain 870-xxx, 900-xxx Diagnostics (DC-II C3000)...................................... 6-479
6.4.3.16 Chain 880-xxx Job Flow Service
6.4.3.16.1 Chain 880-xxx Job Flow Service (DC-III C4100G)........................................ 6-483
6.4.3.16.2 Chain 880-xxx Job Flow Service (DC-II C3000) ........................................... 6-484
6.4.3.17 Chain 880-xxx Web-EP Service
6.4.3.17 Chain 880-xxx Web-EP Service (DC-III C4100G)............................................ 6-485
6.5 Fax Related Information
6.5.1 Activity Report (User Mode) .................................................................................. 6-489
6.5.2 Activity Report (CE Mode)..................................................................................... 6-490
6.5.3 Protocol Monitor .................................................................................................... 6-490
6.5.4.1 Protocol Trace.................................................................................................... 6-498
6.5.4.2 FCF/FIF Description........................................................................................... 6-499
6.5.4.3 Bit 7 Description ................................................................................................. 6-499
6.5.4.4 Bit 6 Description ................................................................................................. 6-500
6.5.4.5 Bit 16 Description ............................................................................................... 6-500
6.5.4.6 Bit 15 Description ............................................................................................... 6-501
6.5.4.7 Bit 14~11 Description ......................................................................................... 6-501
6.5.4.8 Bit 10 Description ............................................................................................... 6-502
6.5.4.9 Bit 9 Description ................................................................................................. 6-502
6.5.4.10 Description for Bit 24.32.40.48, 56, 64, 72, 80, 88, 96, 104, and 112.............. 6-503
6.5.4.11 Bit 21~23 Description ....................................................................................... 6-503
6.5.4.12 Description for Bit 19 and 20............................................................................ 6-504
6.5.4.13 Bit 17, 18 Description ....................................................................................... 6-504
6.5.4.14 Bit 31 Description ............................................................................................. 6-505
6.5.4.15 Bit 28 Description ............................................................................................. 6-505
6.5.4.16 Description of Bit 27 ......................................................................................... 6-506
6.5.4.17 Description of Bit 26 ......................................................................................... 6-506
6.5.4.18 Description of Bit 25 ......................................................................................... 6-507
6.5.4.19 Description for Bit 1, 3, 33~38, 47, 49~51, 53~55, 57, 59, 60, 62, 65~71, 73~75, 81~84, 87, 92~95,
97~99, 101, and 102 ....................................................................................................... 6-507
6.5.4.20 Description for Bit 46........................................................................................ 6-508
6.5.4.21 Description for Bit 45........................................................................................ 6-509
6.5.4.22 Description for Bit 44........................................................................................ 6-509
6.5.4.23 Description for Bit 43........................................................................................ 6-510
6.5.4.24 Description for Bit 42........................................................................................ 6-510
6.5.4.25 Description for Bit 41........................................................................................ 6-511
6.5.4.26 Description for Bit 79........................................................................................ 6-511
6.5.4.27 Description for Bit 78........................................................................................ 6-512
6.5.4.28 Description for Bit 77........................................................................................ 6-512
6.5.4.29 Description for Bit 76........................................................................................ 6-513
6.5.4.30 Description for Bit 105~109.............................................................................. 6-513
6.5.5 Troubleshooting of ISDN Communication (FX only) ............................................. 6-514
6.5.6 Super G3 Fax........................................................................................................ 6-514
6.6 General Information(DC-II C3000)
12/2008
6-3
DocuCentre-II C3000
General
Version 1.2
6.6.1 Product Code ........................................................................................................ 6-521
6.6.2 English Version Full Item List ................................................................................ 6-521
6.6.3 TC Version Full Item List (For FXTW) ................................................................... 6-523
6.6.4 SC Version Full Item List (For FXCL).................................................................... 6-525
6.6.5 Korean Version Full Item List (For FXK) ............................................................... 6-527
6.6.6 Memory Configuration ........................................................................................... 6-529
6.6.7 Main Specifications ............................................................................................... 6-529
6.6.8 Billing Meter........................................................................................................... 6-535
6.6.9 Space Requirements............................................................................................. 6-536
6.6.10 Consumables ...................................................................................................... 6-537
6.6.11 Service Tool ........................................................................................................ 6-539
6.6.12 Log Book Storage................................................................................................ 6-539
6.7 General Information(DC-III C4100G)
6.7.1 Product Code ........................................................................................................ 6-541
6.7.2 Full Item List .......................................................................................................... 6-541
6.7.3 Memory Configuration ........................................................................................... 6-543
6.7.4 Main Specifications ............................................................................................... 6-544
6.7.5 Billing Meter........................................................................................................... 6-551
6.7.6 Consumables ........................................................................................................ 6-551
6.7.7 Service Tool .......................................................................................................... 6-553
6.7.8 Log Book Storage.................................................................................................. 6-553
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