Let's Talk Quality：96 Questions You Always Wanted to Ask Phil Crosby
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问题 15 ········································································46
问题 16 ········································································50
问题 17 ········································································52
问题 18 ········································································53
第三章 质量思想：走向成熟的质量哲学 ··················56
问题 19 ········································································57
问题 20 ········································································58
问题 21 ········································································60
问题 22 ········································································62
问题 23 ········································································67
问题 24 ········································································71
问题 25 ········································································72
问题 26 ········································································73
问题 27 ········································································74
问题 28 ········································································76
问题 29 ········································································78
问题 30 ········································································79
问题 31 ········································································80
问题 32 ········································································81
问题 33 ········································································83
问题 34 ········································································84
问题 35 ········································································84
问题 36 ········································································86
问题 37 ········································································88
问题 38 ········································································89
问题 39 ········································································91
问题 40 ········································································92
问题 41 ········································································94
问题 42 ········································································95
问题 43 ········································································97
问题 44 ········································································98
问题 45 ······································································100
问题 46 ······································································101
问题 47 ······································································102
