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QReview Study Questions
5. What natural phenomenon created the necessity to control product and process quality?
a) Gravity
b) Variation
c) Human Error
d) Management
6. The three basic elements of a quality system are
a) Quality Management, Purchasing and Document Control
b) Quality Management, Quality Control and Quality Assurance
c) SPC, Inspection and Quality Assurance
d) Quality Control, Quality Costs and Control Charts
7. What are the two basic categories of quality?
a) Design and Conformance Quality
b) Good and Bad Quality
c) Defective and Non-Defective Quality
d) Attribute and Variable Quality
8. The Law of Large Numbers states that
a) individual occurrences are predictable and group occurrences are unpredictable.
b) group data always follows a normal pattern.
c) individual occurrences are unpredictable and group occurrences are predictable.
d) the standard deviation of group data will always be greater than ten.
9. Statistical quality control is best described as
a) keeping product characteristics within certain bounds.
b) calculating the mean and standard deviation.
c) the study of the characteristics of a product or process, with the help of numbers,
to make them behave the way we want them to behave.
d) the implementation of ISO 9000.
10. Which of the following is the most important element in Statistical Quality Control?
a) The Feedback Loop
b) Make Operation
c) Inspection
d) Quality of Incoming Material
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