premium-support.pdf
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2023-12-19
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Palo Alto Networks | Premium Support | Datasheet 1
Premium Support
Maintaining your security infrastructure is a mission-critical
task. Our customer support and maintenance programs are
designed to ensure that traffic flows smoothly and securely
across your network. When problems arise, our dedicated
support services team will quickly and proficiently resolve any
questions or challenges.
As an industry leader, our comprehensive set of support
services underscores our commitment to the ongoing success
of your Palo Alto Networks infrastructure. With business-
critical customer support options, 24/7 availability, and a
global network of support centers and parts-replacement
depots, organizations of all sizes and complexity around the
world can rely on Palo Alto Networks Customer Support
Services for fast and dependable service.
Benefits
• Improved system availability
with continual software
enhancements and
outstanding responsiveness.
• Increased uptime and
expedited issue resolution
with Palo Alto Networks
specialists augmenting your
internal technical resources.
• Optimized security
architecture to reduce and
prevent security events.
• Improved operational
efficiency.
• Enhance your investment
in your internal IT resources
with access to technical
support by phone and online.
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