Digital USB Driver
Installation Guide
Version: R5.0
Release Date: 11-2012
Contents
Documentation Information...................................................................................................................1
1. Overview .............................................................................................................................................2
1.1 Purpose ..........................................................................................................................................2
1.2 Scope..............................................................................................................................................2
2. Installation and Uninstallation ..........................................................................................................3
2.1 Installing and Loading.....................................................................................................................3
2.1.1 Installing the Driver...............................................................................................................3
2.1.2 Loading the Driver ................................................................................................................5
2.2 Uninstalling ...................................................................................................................................10
3. FAQ....................................................................................................................................................12
3.1 An old version of USB driver exists...............................................................................................12
3.2 Windows XP OS disallows the installation....................................................................................12
3.3 The PC cannot recognize the radio...............................................................................................14
3.4 “Found New Hardware Wizard” does not appear..........................................................................19
3.5 Fail to load “USB Composite Device”............................................................................................20
3.6 Fail to load the driver ....................................................................................................................21
3.7 The PC cannot obtain USB port number.......................................................................................23
Installation Guide Documentation Information
1
Documentation Information
This section describes the conventions and revision history of this document.
Documentation Conventions
Instructional Icons
Icon Description
Tip Indicates information that can help you make better use of your product.
Note Indicates references that can further describe the related topics.
Caution Indicates situations that could cause data loss or equipment damage.
Warning Indicates situations that could cause minor personal injury.
Danger Indicates situations that could cause major personal injury or even death.
Notational Conventions
Convention Description
“ ”
The quotation marks enclose the name of a software interface element. For
example, click “OK”.
Bold
The text in boldface denotes the name of a hardware button. For example, press the
PTT key.
->
The symbol directs you to access a multi-level menu. For example, to select “New”
from the “File” menu, we will describe it as follows: File -> New.
Revision History
Version Release Date Description
R5.0 11-2012
Updated the USB driver program, installation and loading
process.
R3.0 05-2012 Updated the document template.
R1.0 06-2011 Initial release
Overview Installation Guide
2
1. Overview
1.1
Purpose
This manual guides user how to install and uninstall Digital USB driver.
1.2
Scope
The new USB driver is suitable for the user groups as below: Dispatcher user: As this new USB driver
has improved performance in radio dispatching of PC, it is suitable for third party developers who require
high USB reliability at the PC side.
32/64 bits OS user: This new USB driver has support of operating in 32/64 bits OS (such as Windows XP,
Windows Vista and Win7). However, it is important to take note that this driver has not got the digital
signature. Thus, it will incur some extra steps for users to have the USB drivers run successfully in the
PC (Refer to the introductions below).
Installation Guide Installation and Uninstallation
3
2. Installation and Uninstallation
The methods of the installation and uninstallation in 32 bits OS are the same as in 64 bits OS. In the
following introductions, we take the operations in 32 bits OS as the example.
2.1
Installing and Loading
2.1.1
Installing the Driver
Follow the steps below to install the USB driver.
Step 1 Disconnect the radio from the PC.
Step 2 (Optional) If an old USB driver is installed in the PC, uninstall it by referring to its Installation
Guide.
Caution: After uninstalling the old USB driver, reboot the PC, otherwise, you cannot load
the new driver.
Step 3 Unzip the installation package, such as: USB_Driver_V5.30.41.0.rar.
Step 4 Double click the program (Setup.exe) and the following dialog box will pop up.
Step 5 Click “Browse” to select the target path (The default path is recommended).
Step 6 Click “install” and the following window will pop up and the installation starts.
Step 7 If any of the following dialog boxes appears during the installation, follow the corresponding
instructions below.
