Unlike traditional Business Process Management (BPM) techniques that use handmade
models [Weske 2007], process mining is based on facts. Based on observed behavior
recorded in event logs, intelligent techniques are used to extract knowledge. Therefore,
we claim that process mining enables evidence-based BPM. Unlike existing analysis
approaches, process mining is process-centric (and not data-centric), truly intelligent
(learning from historic data), and fact-based (based on event data rather than opinions).
与使用手工模型的传统业务流程管理(BPM)技术不同[Weske 2007],流程挖掘基
于事实。 基于事件日志中所记录的观察行为,采用智能技术提取知识。 因此,我们
声称流程挖掘支持基于证据的 BPM。 与现有的分析方法不同,流程挖掘是以流程
为中心(而不是以数据为中心)、真正智能(从历史数据中学习)和基于事实(基于事件
数据而不是观点)的。
Process mining is related to data mining. Whereas classical data mining techniques are
mostly data-centric [Hand et al. 2001], process mining is process-centric. Mainstream
business process modeling techniques use notations such as the Business Process Modeling
Notation (BPMN), UML activity diagrams, Event-driven Process chains (EPC), and
various types of Petri nets [Aalst and Stahl 2011; Desel and Reisig 1998; Weske 2007].
These notations can be used model process processes with concurrency, choice, iteration,
etc.
流程挖掘与数据挖掘相关。 然而经典的数据挖掘技术大多是以数据为中心的
[Hand 等人 2001],而流程挖掘是以流程为中心的。 主流的业务流程建模技术使用
符号,如业务流程建模符号(BPMN)、UML 活动图、事件驱动的流程链(EPC)和各种
类型的 Petri 网[Aalst and Stahl 2011; Desel and Reisig, 1998; Weske 2007]。 这些符号
可以用于具有并发性、选择性、迭代性等的流程模型。
This paper introduces not only process mining as a new research field, but also
familiarizes the reader with the Process Mining Manifesto [TFPM 2011] released by the
Task Force on Process Mining in October 2011. The growing interest in log-based
process analysis motivated the establishment of a Task Force on Process Mining in 2009.
This manifesto aims to promote the topic of process mining. Moreover, by defining a set
of guiding principles and listing important challenges, this manifesto hopes to serve as a
guide for software developers, scientists, consultants, business managers, and endusers.
The goal is to increase the maturity of process mining as a new tool to improve the
(re)design, control, and support of operational business processes.
本文不仅介绍了将流程挖掘作为一个新的研究领域,而且让读者熟悉了流程挖
掘工作组在 2011 年 10 月发布的流程挖掘宣言[TFPM 2011]。 对基于日志的流程分
析日益增长的兴趣,促使在 2009 年建立了一个过程挖掘工作组。 该宣言旨在促进
流程挖掘的主题。 此外,通过定义一套指导原则和列出重要挑战,该宣言希望能够
成为软件开发人员、科学家、顾问、业务经理和最终用户的指南。 其目标是提高流
程挖掘的成熟度,将其作为一种新工具来改进(重新)操作业务流程的设计、控制和
支持。
The remainder of this paper is organized as follows. Section 2 introduces the notion of
an event log, used as input for process mining. Section 3 shows how process models can
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