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客户关系数据隐私声明.pdf
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客户关系数据隐私声明.pdf
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Data privacy statement for Customer Relationship Management system (CRM)
In the following data privacy notice we would like to inform you about the processing of your personal
data in our CRM system which is operated by the Clariant Group (Clariant International Ltd, and all
its affiliated Companies) ("Clariant"). Regarding the use of our website and the online collection of
data please refer to our data protection declaration at https://www.clariant.com/privacy.
1. Processing of your personal data by Clariant Group Companies
The Clariant company that you conduct business with is responsible for processing your personal
data in the context of data protection law.
The data protection officer responsible for the Group companies in the Clariant Group is available
to answer any questions you may have about data protection at Clariant.
You can contact him at: datapro[email protected]m
2. The type of data processed by Clariant in the CRM
Our customers, vendors and business partners are located in and outside Europe. Therefore, we
process personal data of natural persons, as far as it is necessary to fulfil our contractual and legal
obligations from the business relationship with our customers, vendors and other business partners.
In the broader sense, business partners are defined as business contacts such as visitors to our
company premises or representatives of the press who contact us. We may therefore collect, store,
delete or transmit personal data.
The categories of personal data we process may include, but are not limited to:
Addresses and contact data, e.g. business address and contact data such as name, address,
telephone number, e-mail address, function and department of the contact persons at our
customers, suppliers and other business partners;
Data that we need for issuing correct invoices, such as bank details, tax number, etc., as far
as this includes personal data of a natural person;
Identification data, e.g. name, gender, date and place of birth of visitors, ID card number of
truck drivers, pictures (badges);
Information on activities, tasks and operations, e.g. for projects
3. Purposes of processing by Clariant and legal bases
Clariant has committed to process data only for contractual obligations, legal obligations, to uphold
legitimate interests and data that is processed with the consent of the customers, vendors or busi-
ness partners. Clariant also declared to inform about changes of purpose if data was processed for
any purpose other than originally stated when the data was collected
We process personal data only for permitted purposes and in compliance with the legal provisions
of the European Data Protection Regulation (GDPR) and local laws.
3.1 We process data to fulfil our contractual obligations
We process personal data to comply with our contractual obligations towards our customers, sup-
pliers and business partners or to carry out so-called preliminary contractual measures in response
to a specific request. This includes data processing measures for business transactions including
payment, invoicing, contract management, monitoring and inspection measures, the provision of
transport & logistics services, authorization and identity management for electronic services includ-
ing technical support and troubleshooting as well as for product development.
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