WebSphere Lombardi Edition (Teamworks)
© 2009 IBM
Instead of Manual, Ad-hoc Processing …
1. Informal Tasks and
Communication (ex Paper or
email)
2. Inefficient Working
Environment Spans Systems
3. Inconsistent Prioritization
4. Incomplete or Inaccurate
Data Flow Between Systems
5. Lack of Control Over
System and Business Events
(Exceptions)
6. Poor Visibility Into Process
Performance
2
Executive!
Management!
Customer!
Service!
Invoice!
Reconciliation!
Teams!
Account!
Teams!
Account!
Administration!
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