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KDBOSS 操作手册-电脑端
目录
登陆操作........................................................................................................................................... 3
一、软件下载: ....................................................................................................................... 3
二、硬件码绑定 ....................................................................................................................... 3
三、登陆说明 ........................................................................................................................... 4
新开受理........................................................................................................................................... 5
一、潜在客户登记 ................................................................................................................... 5
二、新开派单 ........................................................................................................................... 8
维护受理......................................................................................................................................... 13
一、维护派单 ......................................................................................................................... 13
二、质量网站管理 ................................................................................................................. 17
三、非单故障管理 ................................................................................................................. 19
工单管理......................................................................................................................................... 24
一、管理操作 ......................................................................................................................... 24
二、按钮说明 ......................................................................................................................... 27
电销缴费......................................................................................................................................... 34
一、下订单 ............................................................................................................................. 34
二、我的订单记录 ................................................................................................................. 38
三、分公司订单记录 ............................................................................................................. 39
四、分公司报表统计 ............................................................................................................. 40
五、集团报表统计 ................................................................................................................. 43
六、关闭窗口 ......................................................................................................................... 46
查询功能......................................................................................................................................... 46
一、潜客查询 ......................................................................................................................... 46
二、用户查询及续费 ............................................................................................................. 48
三、新开工单查询 ............................................................................................................. 51
四、维护工单查询 ................................................................................................................. 52
五、缴费单查询 ..................................................................................................................... 53
六、缴费审核查询 ................................................................................................................. 54
报表统计......................................................................................................................................... 55
一、基本报表 ......................................................................................................................... 55
二、通用报表 ......................................................................................................................... 56
三、自定义报表 ..................................................................................................................... 57
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