Lecture 2 Intercultural competence
一、Intercultural competence
1. Definition : a complex of abilities needed to perform effectively and appropriately when
interacting with others who are linguistically and culturally different from oneself.
2. Including intercultural communicative competence (ICC),transcultural communication,
cross-cultural adaptation, intercultural sensitivity.
二、Cultural Symbols
1. Definition: a cultural symbol is a physical manifestation that signifies the ideology of a
particular cultural or that merely has meaning within a cultural.
2.Examples
The bald eagle. The hamsa.
三、Cultural
1.Definition Cultural is an accumulation of the beliefs, traditions, language and values of a
particular group of people.
Lecture 3 Interpersonal & intercultural communication skills
一、Intercultural communication
1. Intercultural communication is the process by which people exchange information,
feelings, and meaning through verbal and non-verbal messages: It is face-to-face
communication.
2. What is said—the language used
How it is said—the non-verbal messages sent through tone of voice, facial expressions,
gestures and body language.
二、Elements of communication
1. Context
➢ Situational context
➢ Social context
➢ The emotional climate
➢ Participants’ expectations of the interaction
2. Communicators
➢ Two people
➢ Sending and receiving
➢ One way process
➢ Two way process
3. Messages
➢ Verbal
➢ Non-verbal
4. Channel
➢ The physical means by which the message is transferred from one person to another
➢ Speech
➢ Vision
5. Feedback
➢ Messages the receiver returns
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