1. Ford Total Quality
Excellence
Company Policy Letter No. 1
•
Quality is defined by the customer; the customer wants
products and services that, throughout their life, meet his
or her needs and expectations at a cost that represents
value. 品質是由顧客所定義
•
Quality excellence can best be achieved by preventing
problems rather than by detecting and correcting them
after they occur. 達成卓越的品質必須注重在問題的預防
•
All work that is done by Company employees, suppliers,
and dealers is part of a process that creates a product or
service for a customer. Each person can influence some
part of that process and, therefore, affect the quality of its
output and the ultimate customers’ satisfaction with our
products and services.
每個公司員工對品質及最終的顧客滿意都有貢獻
VIP享7折，此内容立减5.97元 
