Success with Enterprise DevOps
Enabling IT services to support the business using DevOps.
1. Introduction
This white paper will use a case study to support the aim of providing information about DevOps. The case
study is the use of DevOps framework.
We have been providing coaching services for agile development and Toyota/Total Management System
(TMS) which is the core of the Toyota Production System (TPS).
Based on our experience, we believe that DevOps can strongly support the business.
DevOps is not just supporting IT. DevOps can also be used to support the business strategy and to improve
business processes.
There are many books about DevOps. “The Phoenix Project – IT, DevOps, and Helping your business”, is
written from the IT manager’s perspective. “Continuous Delivery: Reliable Software Release through Build,
Test, and Deployment Automation” is written from the development and project manager’s perspective.
“DevOps A Software Architect’s Perspective” is written from the architect’s perspective. These are good books
to understand what DevOps is.
This white paper is written from a business process perspective, because the intention of DevOps is to
establish the software/IT services supply chain to support the business and to manage the whole process to
maturity.
A journey to DevOps
The journey started in 2009, after successfully implementing Agile, Scrum and XP methodologies for our client
who is providing fancy Web conversion services from PC to mobile devices such as iPhone.
Their Scrum team can develop and release software much more quickly. But the business director confided
his concerns that his business speed could not be improved even if the development time had been halved.
It appeared that the development process was the bottleneck but on investigation, it was found that the
development process was not the bottleneck but that the business process could be improved.
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