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<i class="icon iconfont"></i><b class="alt-1">01:40</b>
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<h2>单选题</h2>
<p>
<span>共</span><i class="content_lit">60</i><span>题,</span><span>合计</span><i class="content_fs">60</i><span>分</span>
</p>
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<div class="test_content_nr">
<ul>
<li id="qu_0_0">
<div class="test_content_nr_tt">
<i>1</i><span>(1分)</span><font>在生产管理信息系统中,下列操作步骤能正确将工单推进流程的是( )</font><b class="icon iconfont"></b>
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<ul>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer1"
id="0_answer_1_option_1"
/>
<label for="0_answer_1_option_1">
A.
<p class="ue" style="display: inline;">在工具栏中点击“workflow”标签</p>
</label>
</li>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer1"
id="0_answer_1_option_2"
/>
<label for="0_answer_1_option_2">
B.
<p class="ue" style="display: inline;">在缺陷单界面中点击“推进流程”按钮</p>
</label>
</li>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer1"
id="0_answer_1_option_3"
/>
<label for="0_answer_1_option_3">
C.
<p class="ue" style="display: inline;">在缺陷单界面中点击“提交”按钮</p>
</label>
</li>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer1"
id="0_answer_1_option_4"
/>
<label for="0_answer_1_option_4">
D.
<p class="ue" style="display: inline;">后台启动流程推进</p>
</label>
</li>
</ul>
</div>
</li>
<li id="qu_0_1">
<div class="test_content_nr_tt">
<i>2</i><span>(1分)</span><font>在营销系统中查询客户有无欠费、余额及抄表数据接待客户时应做到哪些最基本的礼仪?</font><b class="icon iconfont"></b>
</div>
<div class="test_content_nr_main">
<ul>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer2"
id="0_answer_2_option_1"
/>
<label for="0_answer_2_option_1">
A.
<p class="ue" style="display: inline;">起身、微笑、示坐、问候客户</p>
</label>
</li>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer2"
id="0_answer_2_option_2"
/>
<label for="0_answer_2_option_2">
B.
<p class="ue" style="display: inline;">坐着,问候客户</p>
</label>
</li>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer2"
id="0_answer_2_option_3"
/>
<label for="0_answer_2_option_3">
C.
<p class="ue" style="display: inline;">坐着,问候客户</p>
</label>
</li>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer2"
id="0_answer_2_option_4"
/>
<label for="0_answer_2_option_4">
D.
<p class="ue" style="display: inline;">请问需要办理什么业务</p>
</label>
</li>
</ul>
</div>
</li>
<li id="qu_0_2">
<div class="test_content_nr_tt">
<i>3</i><span>(1分)</span><font>请在下列选项中选择正确进入电力营销系统网址</font><b class="icon iconfont"></b>
</div>
<div class="test_content_nr_main">
<ul>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer3"
id="0_answer_3_option_1"
/>
<label for="0_answer_3_option_1">
A.
<p class="ue" style="display: inline;">http://10.113.225.24:83/epm/static/logon/logon.jsp</p>
</label>
</li>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer3"
id="0_answer_3_option_2"
/>
<label for="0_answer_3_option_2">
B.
<p class="ue" style="display: inline;">http://10.113.255.24:83/epm/static/logon/logon.jsp</p>
</label>
</li>
<li class="option">
<input type="radio" class="radioOrCheck" name="answer3"
id="0_answer_3_option_3"
/>
<label for="0_answer_3_option_3">
C.
<p class="ue" style="display: inline;">http://10.113.255.24:81/epm/static/logon/logon.jsphttp://10.113.245.24:81/epm/static/logon/logon.jsp</p>
</label>
</li>
</ul>
</div>
</li>
<li id="qu_0_3">
<div class="test_content_nr_tt">
<i>4</i><span>(1分)</span><font>如何在电力营销系统查询出客户的是否有余额</font><b class="icon iconfont"></b>
</div>
<div class="test_content_nr_main">
<ul>
<li class="option">
<input type="radio"
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