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Supply Chain Operations
Reference (SCOR
®
) model
Overview - Version 10.0
supply chain council
scc
SM
supply-chain.org/scor
1
Supply Chain Council (SCC, supply-chain.org) is
a global nonprofit organization whose framework,
improvement methodology, and benchmarking tools
help member organizations make dramatic and
rapid improvements in supply chain performance.
SCC established and maintains the supply chain
world’s most widely accepted framework for
evaluating and comparing supply chain activities
and their performance: the Supply Chain Operations
Reference (SCOR
®
) model. The SCOR framework
makes it possible for organizations to quickly
determine and compare the performance of supply
chain and related operations within their organization
and against other organizations. SCC and its
member volunteers continually advance these tools
and provide education on how to leverage them for
achieving superior supply chain performance.
A consortium of 69 organizations founded SCC
in 1996. Today, the SCOR model is used by
thousands of organizations worldwide. SCC
membership is open to all organizations interested
in applying and advancing the state-of-the-art in
supply chain management systems and practices.
Our members represent a broad cross-section of
industries including manufacturers, distributors,
retailers, and service providers as well as technology
solution providers, business consultants, academic
institutions, and government organizations. SCC has
chapters in Australia/New Zealand, Greater China,
Europe, Japan, Latin America, Middle East, North
America, Southern Africa, and South East Asia.
Supply Chain Council’s website contains additional
information on the SCOR model, SCC membership,
and other resources.
www.supply-chain.org
Join Supply Chain Council
About Supply Chain Council
SCC’s frameworks, network, benchmarking,
research, and training help your management
team analyze your supply chains faster, quickly
recognize opportunities, implement changes,
improve operational processes, track results, and
sustain gains.
SCC is an active, peer-led research organization
with a keen focus on continuous research and
development. Membership participation on
committees and working groups contributes
to the development of new models, tools, and
practices that are released to the membership.
Membership gives every supply chain
professional within your organization access
to the SCOR
®
model, the Customer Chain
Operations Reference (CCOR
SM
) model for
customer chain management, and the Design
Chain Operations Reference (DCOR
SM
) model for
design chain management.
We invite you to learn more and join us.
- supply-chain.org/join
- +1 202 962 0440
supply-chain.org/scor
2
The Supply Chain Operations Reference (SCOR
®
)
model provides a unique framework that links
performance metrics, processes, best practices,
and people into a unified structure. The framework
supports communication between supply chain
partners and enhances the effectiveness of supply
chain management, technology, and related supply
chain improvement activities.
Organizational benefits of adopting the
SCOR model include:
• Rapid assessment of supply chain performance
• Clear identification of performance gaps
• Efficient supply chain network redesign and
optimization
• Enhanced operational control from standard core
processes
• Streamlined management reporting and
organizational structure
• Alignment of supply chain team skills with
strategic objectives
• A detailed game plan for launching new
businesses and products
• Systematic supply chain mergers that capture
projected savings
SCOR is a consensus
model. It was developed
and continues to evolve
with the direct input
of industry leaders
who manage global supply chains and use it daily
to analyze and improve the performance of their
organizations. It features an intentionally broad
scope and definitions that can be adapted to the
specific supply chain requirements of any industry or
application.
SCOR The Global Supply Chain Language
supply-chain.org/scor
3
How SCOR Delivers Value
As a business leader you are accountable to
your customers, shareholders, and stakeholders.
Business value, whether real or perceived, is
derived from the predictability and sustainability of
business outcomes. It lives, healthy or sick, in those
gaps between expected vs. perceived vs. actual
performance. Value is articulated by measuring what
is being managed.
The SCOR model helps refine strategy, define
structure (including human capital), manage
processes, and measure performance. An
organization’s annual strategic priorities are manifest
in SCOR’s vertical process integration (management-
led programs for doing the right things, as defined by
the customer) and its horizontal process integration
(leadership-led programs for doing the right things
well, as defined by capabilities).
Organizations that have applied SCOR to help with
supply chain problem solving, process improvement,
process redesign, or business process engineering,
have demonstrated that SCOR is an effective enabler
for aligning an organization’s portfolio of improvement
projects with strategic goals and objectives.
SCOR Helps Solve the Top 5 Supply
Chain Challenges
Economic cycles, whether markets are growing
or contracting, always force organizations to take
an intense look at their supply chains, question
their assumptions, root out inefficiencies, and plan
for growth. Such analysis and restructuring are
an ongoing requirement for effective supply chain
management. Here is a brief summary of how SCOR
aids this work and helps solve five of the never-
ending supply chain management challenges.
Superior Customer Service
Effective supply chain management is all
about delivering the right product in the right
quantity and in the right condition with the right
documentation to the right place at the right
time at the right price. If only it were as simple
as it sounds.
The SCOR model provides a framework for measuring
and understanding current supply chain conditions and
performance and creates a foundation for improvement.
It can help supply chain managers evaluate cost/
performance tradeoffs, develop strategies for meeting new
customer expectations, and respond to domestic and
global market growth.
Cost Control
Supply chain operating costs are under
pressure from rising freight prices, global
customers, technology upgrades, rising
labor rates, expanding healthcare costs, new
regulatory demands, and rising commodity
prices. To control such costs there are
thousands of potential metrics that supply chain
organizations can and do measure. Managers
need to zero in on the critical few that drive total
supply chain costs within their organizations.
SCOR metrics provide the basis for an organization to
measure how successful it is in achieving its desired
objectives. SCOR metrics are designed to be used in
conjunction with supply chain performance attributes,
making it easier to compare different supply chains and
different supply chain strategies.
Executive Overview
supply-chain.org/scor
4
Planning And Risk Management
Supply chains must periodically be assessed
and redesigned in response to market changes,
including new product launches, global sourcing,
new acquisitions, credit availability, the need
to protect intellectual property, and the ability
to maintain asset and shipment security. In
addition, supply chain risks must be identified
and quantified.
Organizations in all sectors—commercial, military, and
NGOs—have found that using SCOR as a planning and risk
management foundation leads to faster implementation,
more comprehensive identification of potential risks, and
easier coordination with customers, suppliers, and other
stakeholders. SCOR helps users establish rules and
strategies, assign responsibilities, coordinate responses,
and monitor current conditions.
Supplier/Partner Relationship
Management
Different organizations, even different
departments within the same organization,
can have different methods for measuring and
communicating performance expectations and
results. Trust begins when managers let go of
internal biases and make a conscious choice to
follow mutually agreed upon standards in order
to better understand current performance and
opportunities for improvement.
SCOR provides a common language for supply chain
classification and analysis. Using a common language
and framework makes it easier for teams to communicate,
speeds benchmarking efforts, and enhances the evaluation
of best practices.
Talent
As experienced supply chain managers
retire—and organizations scale up to meet
growing demand in developing markets—talent
acquisition, training, and development are
becoming increasingly important. Supply chain
leaders need a thorough understanding of the
key competencies required for supply chain
management roles, specific job qualifications,
methods for developing future talent and
leaders, and the ability to efficiently source
specific skills.
Some SCC members have organized the capabilities of
their global supply chain organizations around the SCOR
framework. The SCOR skills management framework
complements process reference, metrics reference,
and practice reference components with baseline skills,
experience, aptitudes, and training.
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- zhoudeying2019-01-21Supply Chain Council's Supply-Chain Operations Reference model是我要找的,谢谢。
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