10.12.2015 DayCareDocumentation–createITsupport–theplacetogetallthehelpforyourWordPressThemes
http://createit.support/documentation/daycaredocumentation/ 2/64
1. General Information
We would like to thank you for purchasing Daycare! We are very pleased that you have
chosen our theme to build your website. We are doing our best to not disappoint you!
Before you get started, please check out these documentation pages. Daycare can only be
used with WordPress and we assume that you already have WordPress installed and
ready to go. If you do not, please see WordPress Codex to get started.
1.1 Requirements for Daycare
To use Daycare, you need to meet the following:
minimum requirements to run WordPress – here you can find more
information – in case of any doubts regarding the server contact your host
provider,
running the latest version of WordPress which can be downloaded here,
create secure FTP and Database.
1.2 Support
All of our items come with free support, and we have a dedicated support forum to
handle your requests. Free support is limited to questions regarding the theme’s features
or problems with the theme. We provide premium support for code customizations or
third-party plugins. If you need help with anything other than minor customizations of
your theme then you can contact premium@createit.pl
For free support, follow the steps below
Step 1 – Click Here to create free forum account, you will need
yourThemeforest purchase codewhich can only be received after buying
the theme from Themeforest.net.
Step 2 – You need to enter your Themeforest Purchase Code, e-mail and a
password.
Step 3 – Once you are signed up, you need to sign into the forum with your
new account and you can start using the forum.
10.12.2015 DayCareDocumentation–createITsupport–theplacetogetallthehelpforyourWordPressThemes
http://createit.support/documentation/daycaredocumentation/ 3/64
Step 4 – Find your theme on forum home page.
Step 5 – Create new issue with button from the right hand side.
Before You Post On Forum
To help speed along your request, we ask you to follow the steps below before posting a
new topic on the forum. This is for the benefit of everyone and will help make the entire
forum more efficient:
Step 1 – Always check theDocumentationand theKnowledgebase Section.
Most questions can be answered in those areas
Step 2 – Always perform aForum Searchbefore you post, its possible your
issue has already been brought up and has been answered.
Step 3 – If your question has not been brought up, then please post a new
topic. Always be as specific as possible. Our form for creating a topic
requires that you enter the live URL to your home page or the page that
shows the issue in question. The form also has fields for WP and FTP login
info. Those fields are not required, however providing us with your login
information upfront can save a lot of time for both parties. All login
credentials are securely stored and are only accessible by our support staff.
Step 4 – We usually answer questions in 24h on working days. However if
you don’t get any answer in 72h bump up your question or send us a mail
Our support hours are 10:00 AM – 6:00 PM UTC + 1 Monday to Friday.
Premium Support
We can create your website from scratch, redesign it or just extend existing ones. For
more information, please take a look at our website.
Typical issues covered by Premium Support:
Custom CSS
Support for third party software and plug-ins
10.12.2015 DayCareDocumentation–createITsupport–theplacetogetallthehelpforyourWordPressThemes
http://createit.support/documentation/daycaredocumentation/ 4/64
WordPress Installation with Theme configuration
Server configuration
Site structure modifications
Graphic adjustments, etc
WordPress general howto’s
1.3 What’s Included
When you purchase our theme from Themeforest, you need to download the Daycare
files from your Themeforest account. Navigate to your downloads tab on Themeforest
and find Daycare. Below is a full list of everything that is included when you download the
zip and unarchive it, along with a brief description of each item.
Daycare Folder contains:
daycare.zip – main installation folder
Installation
10.12.2015 DayCareDocumentation–createITsupport–theplacetogetallthehelpforyourWordPressThemes
http://createit.support/documentation/daycaredocumentation/ 5/64
2. Installation
You can install the theme in two ways: through WordPress, or via FTP. But first, you need
to download the Daycare files from your Themeforest account. Navigate to your
downloads tab on Themeforest and find Daycare. Click the download button.
For more information check also this article from Knowledge Base.
2.1 Import demo content
The fastest and easiest way to import our demo content is to use our Theme Options 1-
click Demo Importer. Our importer will import all pages and posts, several sample
sliders, widgets, theme options, assigned pages, and more. We recommend this approach
on newly installed, fresh WordPress installation. It will not replace content like posts,
pages, portfolio, etc , it will not delete current menus but configure our demo menus, it
will replace theme options. So if you have created posts, pages or portfolio content before
import, there is no need to be afraid of losing them.
To import our demo content, please see the steps below:
Step 1 – install and activate plugins listed in Recommended Plugins message
Recommended plugins
and WooCoomerce plugin if you would like to use shop functionalities.
Step 2 – setup Media thumbnails sizes in Settings > Media to our
recommended values:
Thumbnail size: 150 x 150px
Medium size: 300 x 300px
Large size: 1024 x 1024px