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突发事件中的网络谣言治理研究
摘要
在 21 世纪,随着电子产品的发展,信息流动方式也随之发生变化。信息流
动速率也在日益加速,那么就会对信息的辨别产生影响,特别是网络信息。通过
各种网络软件交流的信息有时候会因为在传播途中产生信息错误,从而变成了传
播网络谣言。在突发事件中更会因为信息过于快速的传递从而造成网络谣言的泛
滥,对人们的生活造成影响,破坏社会的平衡。
在对突发事件的网络谣言中,治理成为了关键。2020 年的春天,一场看不
见的战争悄然而至。新型冠状病毒疫情的突然爆发成为了网络谣言的温床,考验
着政府、人们和社会对于网络信息的辨别能力和信息控制能力。其中,“实名举
报”中科院武汉病毒所泄露病毒事件和误传江苏医疗队行李在武汉丢失事件,这
两个事件的发展和结果都能够很好的突出网络谣言对人们生活造成了极大的影
响。分析在突发事件中产生的网络谣言,好好的思考产生的原因和发展后果,治
理的现状和成败都是需要政府、人们、企业和社会所需要反思的。
关键词:突发事件、网络谣言治理
Research on Network Rumor Governance in Emergencies
Abstract
In the 21st century, with the development of electronic products, the
way of information flow also changes. The rate of information flow is also
accelerating, so it will have an impact on the discrimination of
information, especially network information. Information exchanged
through various network software can sometimes become the spread of
network rumors because of information errors in the course of
communication. Because the information is transmitted too quickly, it
will cause the spread of network rumors, affect people's life and destroy
the social balance.
In the network rumors of emergencies, governance has become the key.
In the spring of 2020, an invisible war crept in. The sudden outbreak of
the new coronavirus epidemic has become a hotbed of online rumors, testing
the ability of government, people and society to distinguish and control
the information of the network. Among them ," real name report "Wuhan virus
institute of Chinese Academy of Sciences leaked the virus incident and
mistakenly transmitted Jiangsu medical team luggage lost in Wuhan, the
development and results of these two events can well highlight the network
rumors have a great impact on people's lives. Analysis of the network
rumors produced in emergencies, good thinking of the causes and
development consequences, the current situation and success or failure
of governance need to be reflected by the government, people, enterprises
and society.
Keywords:Emergency、Network rumor governance
目录
第 1 章 绪论 ....................................................................................................................................1
1.1 研究背景和意义................................................................................................................1
1.1.1 背景分析 ................................................................................................................1
1.1.2 研究意义 ................................................................................................................1
1.2 课题研究方法和内容........................................................................................................1
1.2.1 研究方法 ................................................................................................................1
1.2.2 研究内容 ................................................................................................................2
第 2 章 剖析案件 ..........................................................................................................................3
2.1 “实名举报”中科院武汉病毒所....................................................................................3
2.1.1 案件产生原因和发展.............................................................................................3
2.1.2 事后处理 ................................................................................................................3
2.2 误传江苏医疗队行李在武汉丢失事件............................................................................3
2.2.1 事件产生原因及发展.............................................................................................3
2.2.2 事后处理 ................................................................................................................3
第 3 章 突发事件的网络谣言与其治理的必要性.........................................................................5
3.1 突发事件网络谣言的概念................................................................................................5
3.2 突发事件的网络谣言治理的必要性................................................................................5
第 4 章 突发事件的网络谣言种类、产生原因和危害.................................................................6
4.1 突发事件的网络谣言种类................................................................................................6
4.1.1 网络政治谣言.........................................................................................................6
4.1.2 网络犯罪谣言.........................................................................................................6
4.1.3 网络食品及产品安全谣言.....................................................................................6
4.1.4 网络个人事件谣言.................................................................................................7
4.2 突发事件的网络谣言的产生原因....................................................................................7
4.2.1 网民科学素质参差不齐.........................................................................................7
4.2.2 相关机关的监管力度不足.....................................................................................7
4.2.3 平台信息管理滞后.................................................................................................7
4.2.4 政府公信力薄弱.....................................................................................................8
4.3 突发事件网络谣言的危害................................................................................................8
4.3.1 引发社会动荡,危害公众安全,损害公众利益 .................................................8
4.3.2 严重破坏社会信任体系,影响建设友好社会 .....................................................8
4.3.3 破坏政府公信力,损害政府形象.........................................................................8
第 5 章 突发事件网络谣言的治理...............................................................................................9
5.1 国内治理现状 ...................................................................................................................9
5.2 突发事件网络谣言治理可持续性发展............................................................................9
一、坚持科教兴国,提高群众科学素质.......................................................................9
二、平台提高后台信息管理水平,以便机关管理 .....................................................10
三、完善相关法律,加大惩罚力度.............................................................................10
四、政府在群众日常应做出相关管理政策,提高公信力 .........................................10
总结 ................................................................................................................................................11
参考文献: ....................................................................................................................................12
致谢: ............................................................................................................................................13
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